I lead the end to end design of Day 0 and Day 1 activities for our customers' journey on the Tanzu Platform from discovery, trial, buy (licensing), setup (onboarding) and grow (Marketplace, onboard new products).

I also led design for the Tanzu Intelligent Assist (TIA) in assisting users as they onboard on to the Tanzu Platform.

I led the design for the Observability Workbench bridging Tanzu Insights with Tanzu OpApps (Observability).

Previously led the Unified Observability pillar at Tanzu Observability where I led the end-to-end design for the root-cause analysis feature from research to beta customer adoption. I also led the AIOps strategy work for TO -- research, identifying core opportunities, working closely with the product team to define a roadmap, and pitching to leadership.

I lead Unified Observability design for Tanzu Observability (formerly Wavefront). In this role, I am part of a great design team responsible for delivering user jobs-focused experiences in the TO application. Led design improvements for the service topology and trace viewer experiences. Currently, building out an augmented troubleshooting experience for our DevOps and SRE users using ML insights.

Led design at ArborMetrix. In this role I collaborated with Designers, Product Owners, Developers, Customer specialists, Sales and Marketing to create a simple way for our users (physicians and medical administrators) to analyze and understand complex medical data. I helped onboard and mentored fellow designers.

I led the creation of our AMx Design System which became the single source of truth repository for UI, Reporting charts and marketing resources. I worked with other stakeholders to buy approval and make the design system a reality which led to enhanced collaboration and communication within these departments.

• Designing the ArborMetrix Design System to ensure consistent design throughout all ArborMetrix applications, and seamless synchronization between design and development.

• Designed the ArborMetrix MIPS application. Conducted user research along with the help of the product analysts in understanding the current journey of physicians and practice administrators through the complex world of MIPS reporting. Built an interface to simplify the reporting process while educating the reporter about the process.

• Designed the patient engagement suite of tools, which allow Medical Registries, Hospitals, and Medical Devices organizations to better engage with their patients. The organizations receive a platform to better understand their patients, and drive research with the patient reported data, and the patients receive visibility into their progress along with easy management of their health data. User tests with people have shown a great demand for the patient portal tool.

• Designing an all encompassing ‘Admin tool’ which would allow customer administrator users to manage everything with in their instance from users, facilities, to reporting, etc. and allow senior management an easy place to monitor activity at the organization. This tool is being built one component at a time, with the initial information architecture designed first.