Managed 44 concurrent programs for sanctioned screening and anti-financial crime prevention. Fulfilled all screening requests from the regulatory agencies while collaborating with internal partners to ensure that the same criteria for screening were applied to all Google products and facilitate commercial development, ramp readiness, and business development.

• Enabled validation of every registered Google customer’s address and reporting of all known criminals’ addresses.

• Integrated an address verification and normalization API with all paying customers’ accounts.

• Managed a project to launch Fitbit E-commerce integration with Google’s Screening API.

• Reduced process time by automating data collection and coordinating analysis and reporting.

• Created and maintained the dashboard; delivered executive presentations; provided regulatory reporting updates to Executive Leadership; and maintained the artifacts repository.

• Enabled tracking launches and gathering xPA approvals by creating a process document.

I came on board as the first program manager for global safety and security (which are crucial at an E-payment business), and established the performance standards from program inception to release. Onboarded globally distributed teams of employees to PayPal’s inhouse safety and security platform, and streamlined business operations.

• Enabled onboarding of all tools at once (a one-flip release), since large amounts of data flowed between them.

• Partnered with the product owner, engineering managers, and business stakeholders to prioritize requirements, conduct deep dives and business analysis, identify and track dependencies, create program plans and roadmaps, track product development, manage risks, conduct operations readiness and user acceptance testing, and provide post go-live support.

• Examined user acceptance testing data, recorded the amount of training that all employees completed, generated reports for management, and developed training materials.

• Managed program-level communications. Ensured that stakeholders were informed about roadmap changes, release plans, and delivery status.

• Led program reviews with EVPs, VPs, and directors.

• Drove resolution of issues, and facilitated executive-level escalations and change management.

Led a geographically distributed online commerce team for the VP of engineering. Conceived new initiatives, cultivated core communities across the organization, and gave strategic direction for operations, corporate strategy, programs, budgeting, process optimization, performance management, and employee communications.

• Formed the annual operational plan, increased communication with employees, and managed budget allocation across the engineering organization.

• Assessed the value chain, business models, tools, and competitors.

• Created 4 operational processes. Collated feedback from 15 cross-functional teams.

• Maximized decision making efficiency by creating a comprehensive central dashboard that tracked key business metrics.

• Partnered with the SVP, VP, and senior directors to finalize performance ratings for employees.

Stepped in as interim CEO when a family emergency meant I needed to put my Aerospace career on hold. You can imagine the anxiety and the mental stress initially and later the satisfaction and joy as my efforts paid off.

Increased revenue by 120% and profit margin by 15% while retiring 100% of the debt at this 38-person industrial company. Improved the entire value chain, established innovation in the culture, enhanced employee communications, and managed all company functions, including operations, partnerships, new product initiatives, product quality, launches, product commercialization, brand marketing, business development, and finance.

• Launched 6 new products, increasing revenue by nearly 90% in 32 months. Partnered with 4 fabricators to create the total customer solution.

• Directed product operations. Drove ramp readiness, planned capacity, and strategized supply according to demand.

• Managed the relationships with manufacturing companies, and ensured first-rate product quality.

• Performed market-based research, and expanded the company’s verticals to transportation and construction.

• Provided the enterprise sales strategies, oversaw the sales teams, and gave them the resources they needed.

• Obtained >5 new enterprise clients and >50 individual customers by positioning the company and highlighting its value proposition.

• Forecasted and added 4 new distribution channels.

• Improved relationships with clients by meeting with them, analyzing their needs, and introducing new products.

• Reduced material-handling time by 6x, and revamped the accounting system.

• Made programs, operations, and business development data driven. Forecasted demand and trends by geography.

Heera Metals Pvt. Ltd. is an aluminium trading company in Kolkata, India. It is a part of my family business. It trades in commercial products like rolled, extruded and hardware aluminium products from Hindalco, Century Extrusions Limited and Alom Extrusions Limited.