• Responsible for gathering requirements from PM's, Development, and execution.

• Responsible for development and maintenance for ticket online and offline module

• Responsible for integrating phone, email and portal channels for handling inbound and outbound communication

• Mentoring team

• Designed and developed UI framework which eases developing and maintaining master data applications.

• UI Framework handles screen generation, crud operations, and data uploads.

• Responsible for developing Inventory Exchange module based on microservices architecture using AWS cloud infrastructure, Docker containers, and Kubernetes Cluster.