# Venkat Narasimhalu > Staff Software Engineer at ServiceNow Location: Santa Clara, California, United States Profile: https://flows.cv/venkatnarasimhalu ## Work Experience ### Staff Software Engineer @ ServiceNow Jan 2020 – Present | Santa Clara, California, United States ### Technical Product Expert @ SAP Service Cloud Jan 2017 – Jan 2020 | Palo Alto, California, United States - Responsible for gathering requirements from PM's, Development, and execution. - Responsible for development and maintenance for ticket online and offline module - Responsible for integrating phone, email and portal channels for handling inbound and outbound communication - Mentoring team ### Principal Consultant @ Cognizant Jan 2010 – Jan 2017 | Nike, Hillsboro, Oregon, United States - Designed and developed UI framework which eases developing and maintaining master data applications. - UI Framework handles screen generation, crud operations, and data uploads. - Responsible for developing Inventory Exchange module based on microservices architecture using AWS cloud infrastructure, Docker containers, and Kubernetes Cluster. ### Programming Analyst @ Aptude Consulting Jan 2008 – Jan 2010 | Aurora, Illinois, United States ## Education ### Bachelor's degree in Engineering S J C Institute of Technology, CHICKBALLAPUR ## Contact & Social - LinkedIn: https://linkedin.com/in/venkat-narasimhalu-a96078122 --- Source: https://flows.cv/venkatnarasimhalu JSON Resume: https://flows.cv/venkatnarasimhalu/resume.json Last updated: 2026-04-12