# Vera Chen

> Senior Product Designer @ Zoom

Location: Kirkland, Washington, United States
Profile: https://flows.cv/vera

## Work Experience
### Senior Product Designer @ Zoom
Jan 2022 – Present | Greater Seattle Area
Working on Zoom Phone core and admin experiences.

Designed Zoom Contact Center agent/supervisor portal framework, surveys and callbacks experiences.

### Product Designer @ Zoom
Jan 2021 – Jan 2022 | Remote
Designed and launched Zoom Contact Center from 0 to 1 in nine months.

### UX Designer II @ Microsoft
Jan 2019 – Jan 2021 | Redmond, Washington, United States
Dynamics 365 Customer Service - a suite of capabilities to ensure all businesses can deliver the best customer service experience possible to their customers.

### Product Designer @ Meta
Jan 2018 – Jan 2018 | Seattle, Washington
As a member of Business Interface Platform team, worked on the onboarding flow and design system for an internal design tool of Facebook Ads.

### Product Marketing Specialist @ LinkedIn
Jan 2015 – Jan 2017 | Beijing City, China
Growth and product marketing for LinkedIn mobile app.


## Education
### Master of Science (M.S.) in Human Centered Design & Engineering
University of Washington

### Bachelor’s Degree in International Relations and Affairs, Economics, East Asian History
Mount Holyoke College

### Visiting Undergraduate Student in International Relations and Affairs
Harvard University


## Contact & Social
- LinkedIn: https://linkedin.com/in/verajiaweichen
- Website: https://www.verachen.me

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Source: https://flows.cv/vera
JSON Resume: https://flows.cv/vera/resume.json
Last updated: 2026-02-23