# Veronica Caglio > Sr Manager, Design System @ Zscaler Location: San Jose, California, United States Profile: https://flows.cv/veronicacaglio Principal Product Designer and Design Manager with 12+ years experience in delivering impactful and usable products, leading and managing design teams. Experienced in shipping "0-1 products", in implementing cross-platform design systems, streamlining processes, and leveraging user research to deliver innovative, user-centric solutions. ## Work Experience ### Senior Manager, Design System @ Zscaler Jan 2026 – Present | San Jose, California, United States ### Principal Product Designer, Design System @ Zscaler Jan 2024 – Jan 2026 ### Principal Product Designer, Design Manager @ Chartboost Jan 2024 – Jan 2024 | San Francisco Bay Area • Collaborated with product and technology leaders to redesign Chartboost’s monetization and advertising solutions, reducing completion time by 35% for the top five most-performed activities • Managed a team of two designers and one technical writer, providing constructive feedback through regular design critiques • Fostered cross-functional collaboration (product, sales, engineering, marketing) by facilitating design thinking workshop that led to identifying key workflow pain points resulting in a decrease of late deliveries by 70% • Introduced a design system that cut design and implementation timelines by 40% • Established centralized documentation, removing redundant communication • Drove user research initiatives, including discovery interviews, user testing, and usability audits of 1,000 users’ sessions, ensuring alignment with user needs • Advocated for a data-driven design approach, integrating user research insights into the design process. This strategy enabled informed design choices in over 80% of cases • Delivered high-fidelity mockups and set rigorous quality standards, improving handoff efficiency by 25% ### Lead Product Designer @ Chartboost Jan 2022 – Jan 2024 | San Francisco Bay Area ### Lead Product Designer, Design Manager @ Moxtra Jan 2018 – Jan 2022 | Cupertino, California • Led a broad range of high-impact projects in close collaboration with the CTO and Head of Product, delivered go-to-market offering that led to 5X growth • Managed a team of 5 designers, achieving 80% retention through mentoring and performance and career development plans • Championed cross-functional collaboration across Design, Product, and Engineering, improving deliverable quality and reducing time-to-delivery by 30% • Pioneered the company’s first design system and style guide, reducing design debt by 90% • Led design efforts across Web, iOS, and Android for over 50 projects, ensuring cohesive, user-friendly experiences across platforms. • Shipped three “0-1 products” including Audits, Client Dashboard and Engagement Dashboard, fully handling the entire design process and consistently meeting key milestone ### Senior User Experience Designer @ Moxtra Jan 2016 – Jan 2018 | San Francisco Bay Area, Stati Uniti ### Freelance Designer @ Unknown Jan 2015 – Jan 2016 ### UI/UX Designer @ BuddyBounce Jan 2013 – Jan 2014 Buddybounce was a digital advocacy platform to identify, engage, and leverage online influencers. Acquired by Crowdmix in 2016. • As the sole designer, independently created workflows, wireframes, and user interfaces, ensuring a seamless user experience across platforms. • PPlayed a pivotal role in securing a £50,000 funding round by delivering innovative design solutions that drove a 35% increased platform usage and engagement • Designed a responsive website and iOS app to enhance the user experience, catering to a predominantly mobile user base (65%), ensuring seamless accessibility across devices. • Increased the completion rate by 35% by optimising user journeys, simplifying interactions to improve overall engagement and satisfaction. ### Visual Design Intern @ frog Jan 2013 – Jan 2013 Worked in a multidisciplinary team alongside creative directors, interaction, and visual designers to craft user-centric designs for both desktop and mobile devices. • Corriere della Sera – Digital Editorial Concept: Designed the digital experience for one of Italy’s leading newspapers, delivering an engaging and intuitive experience across web and mobile platforms. • Sky Online – Multimedia Streaming Service: Developed the user experience for iOS and Android tablets, adapting the web interface for native, touch-based devices. Focused on enhancing the usability and interaction for tablet users, prioritizing intuitive navigation and device-specific needs. ### Graphic Design Intern @ Politecnico di Milano Jan 2011 – Jan 2012 • MuVi3 – Synesthesia Contest and Conference: Independently designed and developed an interactive DVD interface using Flash. Additionally, arranged and edited the final projection for the conference, ensuring a cohesive and engaging presentation experience. • Artecittà – Synesthetic Journal: Established the visual foundation for the journal by creating a flexible and scalable print layout, ensuring consistent aesthetics and adaptability for future issues. ## Education ### Laurea Magistrale in Communication Design Politecnico di Milano ### Laurea Triennale in Communication Design Politecnico di Milano ### High School in Science Liceo Scientifico Paolo Frisi ## Contact & Social - LinkedIn: https://linkedin.com/in/veronicacaglio --- Source: https://flows.cv/veronicacaglio JSON Resume: https://flows.cv/veronicacaglio/resume.json Last updated: 2026-04-13