# Veronica Hangsan

> Software Engineer @ AMEX

Location: San Francisco, California, United States
Profile: https://flows.cv/veronicahangsan

## Work Experience
### Software Engineer @ AggieWorks
Jan 2024 – Jan 2025 | Davis, California, United States
• Translated Figma designs into a responsive course finder UI, improving the course selection process for UC Davis students.
• Implemented features such as course favoriting and multi-criteria filtering for efficient and personalized searches.
• Used PostHog to set up feature flags and A/B testing to monitor site analytics, driving technical decisions and optimizing feature development.

### AI Studio Fellow @ Fermata Energy
Jan 2024 – Jan 2024 | United States
• Collaborated with a team of 5 to develop energy load forecasting models to predict 24-hour building energy demand at 15-minute intervals.
• Analyzed key features such as heat index, day type, and temperature to inform V2X deployment decisions, improving grid energy distribution and reducing system overload risks.

### Software Engineer Intern @ American Express
Jan 2024 – Jan 2024 | Phoenix, Arizona, United States
Developed a metadata search assistant with the Data Management team over ten weeks, using Python to simplify metadata retrieval across various artifacts.

• Employed Elasticsearch for data ingestion and FastText for vector embeddings, enhancing semantic search capabilities.
• Improved retrieval accuracy from 80% to over 90% for exact string matches using k-Nearest Neighbor algorithm and optimization techniques.

### Software Engineer Intern @ American Express
Jan 2023 – Jan 2023 | Phoenix, Arizona, United States
Collaborated with the Digital Acquisition Intelligence team for 10 weeks to manage REST API versioning for Go2 credit card applications, improving release stability.

• Mapped V2 API requests to the existing system using Java, ensuring smooth integration and data consistency.
• Utilized Postman to test and validate API requests during migration process.

### Software Engineer Intern @ American Express
Jan 2023 – Jan 2023 | United States
Collaborated with two interns over two weeks to create an interactive financial data table, implementing login functionality and data filtering using JavaScript, HTML, and CSS.

• Managed data manipulation with SQL using DBeaver.
• Used Git for version control to track and manage code changes.

### Lifeguard @ Great Wolf Lodge
Jan 2017 – Jan 2021 | California, United States
• Ensure the safety of approximately 200 patrons per shift year-round. 
• Respond quickly to emergency situations and administer first aid.
• Communicate and enforce rules and regulations of the attractions.
• Collaborate with 40 staff members to promote and foster a fun, family environment.


## Education
### Bachelor of Science - BS in Computer Science
University of California, Davis

### Associate of Science - AS in Mathematics and Computer Science
Orange Coast College

### Associate of Science - AS in Nursing
Golden West College

### High School Diploma
Garden Grove High School


## Contact & Social
- LinkedIn: https://linkedin.com/in/vhangsan

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Source: https://flows.cv/veronicahangsan
JSON Resume: https://flows.cv/veronicahangsan/resume.json
Last updated: 2026-04-01