# Vickey Lu > Product Designer Location: San Mateo, California, United States Profile: https://flows.cv/vickey Product Designer with 5 years’ experience driving design for SaaS, B2B/B2C products across web. With a background in marketing and architectural design, I bridge business goals, user needs, and system-thinking to create scalable, user-centric solutions. ## Work Experience ### Product Designer @ Google Jan 2025 – Present | Mountain View, CA Embedded employee @ Google (via Magnit) Working on NotebookLM at Google Labs, designing trustworthy AI experiences that helps millions of users to understand complex information through their own sources. ### Product Designer @ Moka HR SaaS Jan 2025 – Jan 2025 Led 0-1 product design for Eva AI, an agentic AI talent search platform, establishing product vision, design strategy, and execution framework from inception. ### Product Designer @ Sense Jan 2022 – Jan 2024 | San Francisco Bay Area Design lead of the Enterprise Messaging Product, designed from the core in-app experience to product ecosystem integration. Driving end-to-end design initiatives that transformed the hiring communication journey into a streamlined and delightful process. • Created a shared product vision by synthesizing internal and external perspectives into tangible prototypes, hosting workshops, and driving alignment with 12 senior leaders across Product, Customer Success, Sales, and Engineering. • Restructured the information architecture (IA) and revamped the visual system to improve the product scalability and user productivity, which led to an increase in NPS score (+15) in one month. • Enhanced the integration of the product ecosystem, including the design of sense meetings, live agent transfer, and job matching. • Elevated the in-app experience by designing an omni-channel experience, templates (admin portal & recruiter interface), and compliance features (e.g., broadcast suppression). Improved the design practice and helped shape the team's identity, goals, and processes: • Led internal stakeholder interviews, user research, and usability testing to drive decisions based on business goals and user needs. • Initiated the design QA process by collaborating with the engineering manager to prioritize and track tickets to ensure development aligns with design. • Increased design impact and involvement in requirements definition, scoping, feasibility assessment, roadmapping, QA, project management, and documentation. ### Product Designer @ FlyHigh Group, Inc. Jan 2019 – Jan 2022 | San Francisco Bay Area Projects: /Flyhigh Talent Recruiting System/ 0-1 Designed the FlyHigh Talent recruiting system for job seekers and employers, including job portal and application tracking system functions. /Pickle AI/ Conversional AI Drive design for the Zoom integration. Designed product sign-up/ sign-in and onboarding experience, pricing & and payment experience. /In My Show/ E-commerce Website/ Led the E-commerce website redesign collaborated directly with the engineer and product owners to prototype, test, and iterate on designs. Redesigned the landing page, product listing page, navigation & search system, product recommendation system, and check-out flow to increase the conversion rate. /Airbrush/ Photo Editing Mobile App/ User Research for mobile app localization. Did usability testing to iterate new versions to offer a better user experience and adapt to the North American market. ### Marketing Design Lead @ PowerVision Robot Corporation Jan 2017 – Jan 2018 | San Francisco Bay Area Collaborated with the global marketing team to develop the North American market expansion growth strategy. • Designed branding image and created promotional material for CES 2018 • Conducted competitor and industrial research to develop content strategies aligned with short-term and long-term marketing targets. • Collaborated with global marketing and sales team to plan the growth strategy for existing products. ### Marketing Design Lead @ Saint Louis University Jan 2016 – Jan 2017 | Greater St. Louis • Led a 3-person team to develop marketing strategies for student housing, increased on-campus housing retention (+20%) in one year by optimizing the online and offline marketing experience. • Increased user satisfaction (+60%) and reduced customer question call (-40%) by redesigned website room selection content. • Increased sales conversion (+20%) by designed online & offline marketing campaign material, including website banner, social media ads, email & posters. • Drove brand awareness by transforming insightful data into creative content. Increased 100 times Facebook page views (100+ to 100,00+), and organically grown followers 1,400+ in one month. ### Architectural Designer @ EDG Architectural Design Ltd. Jan 2010 – Jan 2012 | Shanghai, China • Designed landscape of "Taipei Life Square" commercial street, Chengdu • Designed landscape for "Landscape City" in Kunshan. Shanghai • Designed the overall planning for Houhu town in Weihui City, Henan ## Education ### Master's degree in Architectural Design Washington University in St. Louis ### Startup School W2020 in Entrepreneurial Studies Y Combinator ### Professional Program in UX Design in Information Technology University of California, Berkeley ### Master of Science - M.S. in Emphasis: Marketing Saint Louis University ### B.E. in Architectural Design Zhengzhou University ## Contact & Social - LinkedIn: https://linkedin.com/in/vickey-lu --- Source: https://flows.cv/vickey JSON Resume: https://flows.cv/vickey/resume.json Last updated: 2026-02-23