# Vickie Chen > Software Engineer Location: San Francisco Bay Area, United States Profile: https://flows.cv/vickiechen Web development excites me because I get to delve into both the technical and creative. As a software engineer, I use Ruby, JavaScript, and React to build beautiful and functional applications. I readily tackle problems and troubleshoot, and I'm always eager to learn new technologies. ## Work Experience ### Software Engineer @ One Concern Jan 2018 – Jan 2022 | Menlo Park, CA ### Application Engineer @ X-Z LAB, Inc. Jan 2016 – Jan 2017 | San Ramon, CA • Organized sales and training conference for product distributors and end users • Provided technical support and answered customer/distributor questions about product specifications and installation • Tested and proofread translated text on new software slated for release • Flashed bugfixed firmware onto devices • Monitored Google AdWords campaign, implemented conversion tracking, and increased CTR • Wrote functions with PHP and Google Apps Script that alter WordPress theme/plugin CSS as well as update item status for product inventory log in Google Sheets ### Executive Assistant @ X-Z LAB, Inc. Jan 2015 – Jan 2016 | San Ramon, CA • Optimized website for SEO by creating mobile-friendly landing pages, adding descriptive page titles, reducing image sizes, and implementing SSL • Supervised and trained new hires • Compiled documentation such as data sheets, test reports, operator manuals, and FAQ • Researched radiation detection equipment distributors in search of potential business partners • Sent company updates newsletter to interested parties via MailChimp • Created product guide/demo videos with Premiere Pro and AfterEffects ### Administrative Assistant @ X-Z LAB, Inc. Jan 2014 – Jan 2015 | San Ramon, CA • Designed company materials such as brochures, letterheads, sales forms, and MS Office templates • Identified key trade shows to attend in industries related to radiation detection • Coordinated cost-effective travel arrangements for employees and guests • Created internal documentation and template for mass importing contacts/leads into Salesforce • Composed and edited social media posts, job listings, business inquiries, and promotional material ### Research Assistant @ UC Davis Department of Communication Jan 2012 – Jan 2013 | Davis, CA • Worked with team to examine effects of goals in conversations by scoring 380 participants’ goal pursuit efficiency • Modified and developed coding guidelines for each of 3 possible goals as reference for future research ## Education ### Bachelor’s Degree in Communication, General University of California, Davis Jan 2009 – Jan 2014 ### Computer Software Engineering App Academy Jan 2017 – Jan 2018 ## Contact & Social - LinkedIn: https://linkedin.com/in/vickie-chen --- Source: https://flows.cv/vickiechen JSON Resume: https://flows.cv/vickiechen/resume.json Last updated: 2026-03-20