# Victor Cuevas

> The IT guy

Location: Freeport, New York, United States
Profile: https://flows.cv/victorcuevas

Experienced Technical Support Specialist with a demonstrated history of working in the hospital & health care industry. Skilled in Print Management, Analytical Skills, Data Validation, Communication, and Mobile Device Management. Strong information technology professional with a Bachelor’s Degree focused in Computer Science from City University of New York-Brooklyn College.

## Work Experience
### Endpoint Engineer Tier II @ IPM - Intelligent Protection Management
Jan 2025 – Present | Jericho, New York, United States

### Tier II Endpoint Engineer @ NewtekOne (NASDAQ: NEWT)
Jan 2023 – Jan 2024 | New York, United States

### Tier I Endpoint Engineer @ NewtekOne (NASDAQ: NEWT)
Jan 2022 – Jan 2023 | New Hyde Park, New York, United States

### Technical Support Specialist @ Block Institute
Jan 2019 – Jan 2022 | Brooklyn, New York, United States
My daily task included responding to tickets and answering calls for technical support. Account creation and equipment assignment, configuring and assigning company cellphones, configuring and assigning VOIP Windstream phones. Creating and managing our school teams groups, including adding and removing parents and staff accounts. Keeping inventory of our organization equipment as well as repairing/upgrading and providing maintenance.

Other task include maintaining and configuring our file system structure, as well as running monthly audits on current accounts and permissions. Installing or moving workstations including running new wire runs and patching them to our server room. Configuring and managing our ticketing system (Footprints). Configuring and managing our print servers and printers deployment. Processing our purchases as well as consolidating them at the end of the month for our Finance department. Configuring and managing our Mobile Device Management (MDM), and many more task too many to list.

### Software Implementation Specialist @ Block Institute
Jan 2016 – Jan 2019
I was tasked with implementing and training staff on the Electronic Health System (Therap). Making sure our clients data was uploaded and accurate on the system as well as running weekly reports for our administrative staff. Creating and maintaining staff accounts and access and providing support for new onboarding staff. Answering day-to-day calls regarding technical problems or any questions with the system. Serving as the bridge between our EHR tech support and our company directive goals.


## Education
### Bachelor’s Degree in Computer Science
Brooklyn College


## Contact & Social
- LinkedIn: https://linkedin.com/in/victor-cuevas-479036a8

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Source: https://flows.cv/victorcuevas
JSON Resume: https://flows.cv/victorcuevas/resume.json
Last updated: 2026-04-13