Reduced operational overhead by 35% by engineering a streamlined self-service intake platform with pre-configured access points, eliminating manual customer outreach bottlenecks and accelerating time-to-value.

Accelerated customer onboarding by 60% by architecting a bulk creation system with template-based provisioning, processing 500+ accounts simultaneously through automated async workflows.

Increased sales productivity by 25% via bidirectional HubSpot CRM integration, synchronizing customer data and revenue systems in real-time, ensuring seamless transitions between sales, customer success and management tools.

Drove 10% sales pipeline growth by engineering comprehensive data visualization dashboard with search and compare capabilities, exposing critical bottlenecks and optimizing conversion funnels.

Eliminated manual address verification by implementing an intelligent address validation API with fuzzy matching and deduplication algorithms, reducing data entry errors by 95%.

Enhanced system performance and UX by refactoring internal APIs to enable composite filtering and full-text search using PostgreSQL indexes and optimized query planning.

Collaborated closely with product and business stakeholders to translate operational needs into scalable technical solutions.

Technologies: AWS, TypeScript, React.js, Koa.js, PostgreSQL, Apache Kafka, Auth0 API, Hubspot CRM API, Stripe API, Radar API

Built secure, HIPPA compliant telehealth platform from the ground up, serving 5,000+ virtual therapy sessions monthly with 99.9% uptime, directly contributing to a 15% increase in patient retention.

Eliminated manual matching process by engineering a weighted recommendation engine with dynamic intake forms, improving the provider-patient pairing success rate to 92%.

Boosted session bookings by 30% by developing a multimedia activities dashboard integrated with the video platform, featuring progress tracking and interactive tools to increase client engagement.

Increased provider bookings by 23% by launching a bespoke practice management suite complete with scheduling, billing, session notes, and analytics for hundreds of providers.

Fortified security posture by implementing enterprise-grade RBAC, MFA and audit logging and monitoring systems across all microservices to ensure full HIPPA compliance.

Accelerated development velocity by 35% hrough the creation of a custom React component library with Storybook documentation, standardizing UX across web and mobile platforms.

Worked cross-functionally with clinicians, designers, and product managers in a regulated environment.

Technologies: AWS, Auth0, React.js, Express.js, React Native, TypeScript, PostgreSQL, Apache Kafka.

Reduced page load times by 30% by decomposing a legacy monolithic architecture into event-driven microservices, handling 2M+ monthly users across the platform.

Increased product discovery conversion by 18% through a lightning-fast Algolia search implementation featuring faceted filtering, autocomplete, and typo tolerance.

Generated 25% revenue uplift and reduced churn by optimizing the e-commerce storefront with improved product pages, streamlined checkout, and personalized recommendations.

Cut order fulfillment time by 20% via automated printing workflow integration with third-party printer APIs, eliminating manual processing for 10,000+ monthly orders.

Enabled data-driven product decisions by establishing A/B testing infrastructure using feature flags and analytics pipelines.

Mentored junior engineers by assigning scoped tasks and keeping an open-door policy, ensuring quick ramp up to production features.

Technologies: AWS, TypeScript, Next.js, Nest.js, PostgreSQL, MongoDB, Algolia, Docker, Kubernetes.

Enhanced site performance by 30% by migrating high-traffic news platform (5M+ monthly visitors) to headless CMS architecture with lazy loading and aggressive caching strategies.

Increased ad revenue by 12% through advanced programmatic advertising integration with sophisticated audience targeting.

Improved maintainability and scalability by re-architecting frontend with modular component library and Redux state management patterns.

Technologies: TypeScript, JavaScript, React.js, Redux, PHP, Docker.