Led the end-to-end design of nine core features across SPAN’s Homeowner and Installer mobile experiences, from SPAN Drive (an EV charger) to the PowerUp 1.0 initiative (a novel smart energy monitoring system).
Owned the core experience design of commissioning a SPAN Panel by creating a consistent design language, modular structures within hardware (Tesla, Enphase, and Remote Meter), error handling patterns for real-time validation, and innovating the core commissioning flow to reduce time and support burden.
Spearheaded the adoption of cross-functional design ops across the org (Product, Hardware, Firmware, Software, Marketing, and Support), introducing Figma best practices and education, copy/content strategy, design systems, handoff/design QA and inclusive reviews throughout project stages.