# Victoria Lamanova > Software Engineer @ Amazon Location: San Francisco, California, United States Profile: https://flows.cv/victorialamanova Full Stack Engineer with experience in building and scaling applications. I’m comfortable working across the stack, operating in ambiguous problem spaces, and improving system robustness as products grow in scale and complexity. ## Work Experience ### Software Engineer @ Amazon Jan 2025 – Present Leo (Kuiper) * Lead frontend development for a manufacturing test platform used by internal operations teams * Author technical design documents and contribute to architecture and design reviews * Improve application reliability through proactive error handling and targeted performance optimizations * Partner closely with product, UX, and operations to deliver features aligned with real operational needs ### Software Engineer @ Amazon Jan 2022 – Jan 2025 Customer Service Tech * Led end-to-end delivery of a new issue reporting platform, collaborating with PMs and designers across design, architecture, and full-stack implementation * Increased ticket deduplication accuracy from ~20% to 80%+ by migrating from fuzzy matching to an embedding-based approach; owned design and implementation * Maintained and helped deprecate a 20-year-old legacy system, balancing stability with long-term migration strategy * Participated in high-volume on-call rotations, resolving multiple daily incidents while owning a core internal framework * Served as Scrum lead, driving sprint execution and team ceremonies (standups, planning, grooming, retrospectives) ### Software Engineer @ mynurse.ai Jan 2020 – Jan 2022 * Built nurse-to-patient communication user experience with React/Redux + Python. * Planned and implemented scalable and efficient database schema. * Set up a secure login procedure with SSL and authentication/authorization with JWT. ### Software Engineer @ Self-Employed Jan 2019 – Jan 2020 - Designed and built applications with React, Ruby on Rails, MySQL and deployed in AWS, Heroku etc. - Planned and implemented scalable and efficient database schema. - Set up a secure login procedure with SSL and authentication/authorization with JWT. ### Software Engineer @ LearningPal, Inc. Jan 2019 – Jan 2020 - Built core user experience features of an OCR app with React/Redux for frontend and Node.js, Python, RabbitMQ, Postgres for backend. - Reduced the time taken by a user to search for a document by 70% by implementing multiple criteria sorting and searching feature. ## Education ### Software Engineering Hack Reactor Jan 2019 – Jan 2019 ### Certificate in Marketing City College of San Francisco Jan 2017 – Jan 2018 ### Bachelor's degree in Economics Customs Academy of Ukraine Jan 2009 – Jan 2014 ## Contact & Social - LinkedIn: https://linkedin.com/in/victoria-lamanova --- Source: https://flows.cv/victorialamanova JSON Resume: https://flows.cv/victorialamanova/resume.json Last updated: 2026-03-22