# Victor Lin > Staff Product Designer at Splunk Location: San Mateo, California, United States Profile: https://flows.cv/victorlin Organized and data-driven User Experience (UX) Designer helping create solutions for companies by using design thinking principles. Before becoming a UX Designer, I spent 10 years analyzing and improving user experiences for large and small companies. Looking for opportunities to apply my knowledge and experience gained working on websites and mobile apps for small and large companies. www.iamvictorlin.com =========================================== SKILLS • User research and testing • Prototyping • Interaction design • Information architecture • Wireframes • Visual design • Data analysis • Data visualization TOOLS • Interface design: Figma, Sketch • Graphic design: Photoshop, Illustrator • Prototyping: InVision, Principal • User testing: Validately, UserTesting, Google Hangout • Bug tracking: Jira • Collaboration: Confluence, Miro • Programming: HTML, CSS, jQuery, PHP, Javascript, Python • Web analytics: Adobe Analytics, Google Analytics, Coremetrics • A/B testing: Adobe Target, Optimizely • Survey: 4Q, Foresee • Database: SQL • Business Intelligence: Tableau, Looker • Content Management System: InterWoven Teamsite, Sharepoint • Localization: Lokalise ## Work Experience ### Staff Product Designer @ Splunk Jan 2024 – Present ### Senior Product Designer @ AppDynamics Jan 2021 – Jan 2024 Led design for monitoring and troubleshooting cloud native infrastructure ### Senior User Experience Designer @ Cisco Jan 2020 – Jan 2021 Led design for integrating and monitoring cloud services with SD-WAN ### User Experience Designer @ Cisco Jan 2020 – Jan 2020 ### Product Designer @ Neurotrack Jan 2019 – Jan 2020 • Led design of initial release of bilingual iOS and Android app • Spearheaded first Design Sprint by getting buy-in from Engineering, Business Development and Product teams and planning and facilitating Design Sprint • Started first Design System by working with UI Designer to add components and description and getting Engineering's buy-in • Managed creation of internal customer support website and external partner website by creating sitemaps, wireframes using Design System components, and screen maps • Improved process by creating and leading weekly design reviews, Product Design and Front-end Mobile team check-ins, Product Management and Product Design check-ins, content strategy planning, and customer journey review • Partnered with UX Researcher to improve the user experience by conducting monthly research with users in Japan and the US ### User Experience Designer @ Swirl Jan 2018 – Jan 2019 | San Francisco Bay Area Clients: American Express Business Trends and Insights, Dole Foods • Secured buy-in from multiple client teams for 2 website redesign projects by clearly communicating and documenting designs • Increased click-through rate 75% for client website by designing pages with a structured layout and new interactive features • Led user testing for redesigned pages, focusing on task completion and design empathy • Analyzed analytics data to inform design of new pages and features ### UX Design Intern @ Swirl Jan 2018 – Jan 2018 Client: Essex Property Corporation • Created wireframes for the website redesign ### User Experience Designer @ Freelance UX Designer Jan 2018 – Jan 2019 Partnered with clients on user experience and product design projects. Clients: Blueprint Athletes • Created wireframes, screen designs and interactive prototype for youth-focused basketball training Android and iOS apps Innovation Unicorn • Created concept, user flows and wireframes for a digital product to teach kids how to solve problems using Design ### User Experience Design Apprentice @ Literator Jan 2018 – Jan 2018 • Designed mobile app feature that led to 50 point increase in retention • Contributed ideas for new product features in Design team brainstorm • Designed wireframes and interactive prototypes for remote usability tests • Recruited and interviewed users to get their feedback on product ideas ### Web Analytics Manager @ POPSUGAR Jan 2015 – Jan 2017 | San Francisco, CA • Empowered teams to make data driven decisions by creating dashboards that were used daily to measure team performance and uncover opportunities • Conducted research that improved satisfaction of internal dashboards by 10% • Delivered tracking specifications to developers and tested implementation • Communicated recommendations to improve website conversion and usability https://www.popsugar.com https://www.shopstyle.com ### Manager, Global Insights and Analytics @ Sony Jan 2013 – Jan 2015 | San Francisco, CA • Established a reporting framework that created a single source of truth for understanding global and regional marketing and social ROI • Conducted 6 user tests and provided recommendations that resulted in a 10% increase in customer satisfaction • Implemented a framework to measure customer satisfaction and usability • Contributed to the global web transformation of Sony Electronics http://sony.com http://sony.co.uk http://sony.de http://sony.fr http://sony.com.br http://sony.com.mx http://sony.com.ar http://sony.com/ar-sa http://sony.com/ar-eg http://sony.com.au http://sony.com.tw/zh ### Lead Designer @ Cheffile Jan 2012 – Jan 2012 | San Francisco, CA • Led the website design, designing wireframes and coding HTML, CSS and jQuery • Collaborated with developer to QA website and ensure cross-browser compatibility • Presented and pitched website design to investors ### Lead Designer @ Studio Red Lion Jan 2011 – Jan 2012 • Executed design of e-commerce and marketing websites • Delivered design specifications to developer • Presented and pitched design projects to clients ### Web Analyst @ Oakley Jan 2010 – Jan 2011 | Foothill Ranch, CA • Improved checkout conversion 10% by working with designers and developers to redesign user flow • Presented user flow to key stakeholders for national ad campaign with potential $500K in sales ### Web Analyst @ The Portal Group Jan 2010 – Jan 2010 Client: Toyota ### Web Analyst @ Disney Consumer Products and Interactive Jan 2009 – Jan 2010 | North Hollywood, CA • Designed dashboard framework used on 10 campaign reports ### Site Developer @ Sapient Jan 2007 – Jan 2008 | San Diego, CA Client: Sony Electronics B2B • Created 5 campaign landing pages and 20 emails in HTML and CSS viewed by more than 200,00 people ### Web Specialist @ Raytheon|Websense Jan 2006 – Jan 2007 | San Diego, CA • Led redesign of homepage that increased website sales leads 5% by creating wireframes, visual designs, and coding front- and back-end changes ## Education ### User Experience Design General Assembly ### DAA-UBC Award of Achievement in Digital Analytics The University of British Columbia ### B.A. in International Studies UC Irvine ## Contact & Social - LinkedIn: https://linkedin.com/in/iamvictorlin - Website: https://iamvictorlin.com --- Source: https://flows.cv/victorlin JSON Resume: https://flows.cv/victorlin/resume.json Last updated: 2026-02-23