As a Management Intern at Enterprise Mobility in Redmond, WA, I gained valuable exposure to daily branch operations, customer service, and logistics management. This role allowed me to apply strategic thinking and problem-solving skills in a fast-paced, team-oriented environment while contributing to efficiency improvements and customer satisfaction.

• Managed logistics for a 350+ vehicle fleet, optimizing availability, maintenance, and turnaround to support branch efficiency.

• Implemented mobile strategies and cross-departmental solutions that improved real-time customer service and workflow integration.

As a part-time intern at Make Happy, a London-based consulting firm, I worked alongside cross-functional teams on strategy, marketing, and product initiatives. This role provided hands-on consulting experience in an international setting, where I contributed to real client projects and helped drive operational and strategic improvements.

• Led client workshops and delivered marketing insights to support brand positioning and campaign development.

• Conducted supplier and cost analysis to identify savings opportunities and inform product development strategies.

As a Country Club staff member, I was dedicated to ensuring a high-quality experience for all members. My responsibilities included overseeing daily operations to guarantee smooth and efficient service, addressing and resolving member concerns promptly, and maintaining a welcoming and professional atmosphere. I collaborated with various departments to coordinate events and activities, ensuring they met the club's standards of excellence. My role required strong attention to detail, effective communication skills, and a commitment to providing exceptional customer service, contributing to an overall positive and enjoyable environment for members and guests.