# Viet Nguyen > Senior Product Designer | Enterprise UX · Observability · AI-First Products | 6+ YOE Location: San Francisco Bay Area, United States Profile: https://flows.cv/vietnguyen I’m Viet, a Senior Product Designer with over 6 years of experience, building trust in technology by spotting what others miss. I turn frustration into seamless, intuitive experiences for complex B2B SaaS products, keeping it simple, obsessing over details, and ensuring smooth interactions. ## Work Experience ### Product Designer, Digital experience monitoring (RUM and Synthetic) in Splunk Observability @ Splunk Jan 2022 – Jan 2024 | San Francisco Bay Area - Collaborated closely with the Observability design team to enhance the user experience for a broad audience. - Designed wireframes, prototypes, and mockups to explore and refine new user experience enhancements. - Worked in tandem with the Product Manager and Lead Designer, gathering feedback to identify and address user pain points and opportunities for improvement. ### Product Designer, Core Platform @ Splunk Jan 2021 – Jan 2022 | San Francisco, California, United States ### UI Designer @ Splunk Jan 2019 – Jan 2021 | San Francisco Data Visualization Team: Focused on enhancing visualizations. Developed visualization components in Figma and provided detailed specifications for implementation. ### UI/ UX Designer @ btrax, Inc. Jan 2018 – Jan 2019 | San Francisco - Applied strong visual design skills, branding, and knowledge of product design best practices - Conducted align process: usability testing, create wireframes, mockups, and user flows - Worked with engineers with user stories, personas, user flows - Created quickly prototyping on inVision or Principles - Created product UI working along with UX Designer - Articulated rationale for design decisions to team members as well as clients - Advocated for and champion the implementation of UI guidelines, standards and requirements that serve as the foundation for designing experiences that support the business, brand and customer - Applied an expert understanding of client needs, business objectives, and brand goals - Worked daily with the team and/or Project Manager to ensure all deliverables and deadlines are met within budget - Crafted graphic elements, assets, and visual treatments that adapt and flow with responsive design systems - Produced brand standards and style guides for creating interactive, user-centric product - Be the keeper of the brand look and feel and ensure all creative broadcast across all channels lives up to the highest quality of the company’s visual standards - Communicated with internal teams and external contractors as well as clients for smooth project flow - Check for mistakes to ensure high quality work to be delivered that satisfies client expectation ### UI Designer @ Sharetini Jan 2018 – Jan 2018 | San Francisco, California ### UX/UI Designer - Volunteer @ Cheza Nami Foundation, Inc Jan 2017 – Jan 2018 | Pleasanton, California - Worked directly with CEO and founder to build a responsive, interactive and intuitive website for multiple contexts and device types (desktop, mobile, tablet) - Increased 5% of user traffic to the website with measurable site activity in resource pages - Collaborated with founder for simpler, welcoming and more modern re-design of the organizational logo - Executed in all phases of the design process from an evaluation of user requirements and feedback, wireframing concepts and creating pixel-perfect visuals to final hand off to engineering - Leverage research data, design principles and other objective information to support design decisions. - Designed user interface, experience components, and interaction standards ### UXUI Designer- Freelance @ Freelance, UX UI Designer Jan 2016 – Jan 2018 | San Francisco UXUI Designer - Volunteer Cheza Nami Foundation, Inc Aug 2017-Jan 2018 Pleasanton, California - Worked directly with CEO and founder to build a responsive, interactive and intuitive website for multiple contexts and device types (desktop, mobile, tablet) - Increased 5% of user traffic to the website with measurable site activity in resource pages - Collaborated with founder for simpler, welcoming and more modern re-design of the organizational logo - Executed in all phases of the design process from an evaluation of user requirements and feedback, wireframing concepts and creating pixel-perfect visuals to final hand off to engineering - Leverage research data, design principles and other objective information to support design decisions. - Designed user interface, experience components, and interaction standards ### UI Designer - Freelance (2 weeks) @ SomaSens Jan 2017 – Jan 2017 | San Francisco, CA - Worked on with Senior User Experience Designer to enhanced 12 UI screens to be more elegant, simple, and functional based on wireframes and userflows - Created a new style guide in Sketch that was more intuitive and engaging ### UX/UI Designer - Freelance @ Edios Media Jan 2017 – Jan 2017 | San Francisco, CA - Collaborated closely with stakeholders to design a responsive, intuitive and engaging website across multiple devices - Conducted user research, heuristic evaluation, competitive analysis, A/B testing, usability testing, wireframes, and visual design - Developed clickable prototypes for demonstration purposes. - Worked flexible on a tight schedule and met all deadline - Revised the information architecture to make users easy to navigation on website ### User Experience Designer Immersive Student @ General Assembly Jan 2017 – Jan 2017 | San Francisco Bay Area Graduated from General Assembly's full-time 10-week UX Design Immersive. Working individually and collaboratively on projects centered around user research, interaction design, and rapid prototyping to solve real-world problems with actual clients in San Francisco GARSAWN - A CONCEPTUAL PROJECT - 2017 // E-commerce mobile application -------------------------------- Designed a new platform to help young fashion designs to sell unique clothing with the main goal of selling limited-order clothing that is unique and trendy. Conducted solution from early stages of qualitative research, user interviewing, information architecture, usability testing. Created the business model and content strategies. Produced wireframing, prototyping, and mock-ups AIR NEW ZEALAND - A CONCEPTUAL PROJECT -2017 // In-flight mobile application -------------------------------- Designed a mobile application to improve in-flight service to provide customers to increase convenience and happiness. Collaborated with multidisciplinary teams through the iteration and development process proactively. Created specifications, wireframes. Lead the design team and prioritized tasks. HACKING STAINS - A CONCEPTUAL PROJECT - 2017 // Mobile Application -------------------------------- Designed iOS mobile application to create the system to provide the best solutions for removing stains to users. Led research efforts to develop key design principles that influenced different aspects of our proposed solution. Developed conceptual diagrams, wireframes, prototypes, visual mockups, style guides, UI Patterns, and graphic assets. Promoted usability best practices. Gathered feedback through user research and integrate findings into the development of new experience improving features. ### Visual Designer - Freelance (2 months) @ MAX MUSCLE ON POLK Jan 2016 – Jan 2016 | San Francisco - Worked directly with the owner to develop digital and print design marketing concepts - Created a new logo and a business card for the owner based on global guideline - Designed print and commercial ad for new local service about transformation. - Created wireframes, userflows, color palette, visual elements, and layout. ### Visual Designer - Freelance (2 months) @ DragonEats Restaurant Jan 2016 – Jan 2016 | San Francisco, CA - Redesigned website to be responsive and more engaging for customers, and created an elegant print menu. ## Education ### Bachelor’s Degree in Web Design, UX and UI Design Academy of Art University ### Certificate User Experience Design in Design and Applied Arts General Assembly ### Associate's Degree in Graphic Design North Hennepin Community College ## Contact & Social - LinkedIn: https://linkedin.com/in/vietngsf - Portfolio: https://www.vnguyen.design/ --- Source: https://flows.cv/vietnguyen JSON Resume: https://flows.cv/vietnguyen/resume.json Last updated: 2026-04-13