• Work in a fast-paced environment building server Python backend on AWS, Typescript frontend, and Postgres/Oracle/MySQL database, configuring and monitoring hardware with Bash/Ansible, automating workflows in any available scripting language, improving development experience with Jenkins and documentation, and maintaining internal tools platforms based on the Pyramid framework, serving 3.5k merchants.
• Troubleshoot 200+ escalated tickets, handle outages, assist in managing the system's health, provide lead directions for others to take over
• Organize and lead semiweekly training & sharing sessions with Support Engineers, teaching Bash, SQL, and git