Project: Click to Chat, offers live chat capability allowing patients to chat with a clinician/doctor, nurse, pharmacist, member service agents connecting to Genesys Webchat – which behind the scenes use the Genesys Webchat Service.
•Developed dynamic configurable Chat UI application, which is cross browser compatible, support different view ports, include analytics tracking, and is ADA compliant
•Experience working with React features, Hooks, React Router, Javascript, ES6/8, Redux, Jest, React testing library, Enzyme. POSTMAN for API integration and testing. And, AEM for content Management
•Monitored, mentored, reviewed code and pull-requests of team members
•Developed RESTFul Webservices in Express.js that are consumed by UI for chat connectivity and interactions
•Actively involved in technical design discussions with Product, UX, ADA, Analytics and Genesys Services teams
Technology Stack: React, Redux, JavaScript, ES6/8, Jest, React testing library, Enzyme, HTML5, CSS3, Express.js, Node.js, POSTMAN, AEM6.5, Java, XML
Tools: JIRA, GitHub, Jenkins, SonarQube, Confluence, Figma, Dynatrace, WhiteHat