• Built and launched a web application for property owners to manage listings, onboard units, and streamline tenant interactions.

• Led systems design and architecture for a scalable, secure backend with integrations to third-party services.

• Worked closely with customers to set expectations on deliverables, shape timelines and priorities.

• Led frontend architecture and collaborated cross-functionally to define the product roadmap, resulting in accelerated development cycles and improved cross-team alignment.

• Mentored junior developers, leading code reviews and enforcing best practices.

• Led development and maintenance of core product features, ensuring scalability and long-term stability under high usage.

• Improved UX and reduced drop-off by identifying friction points and delivering targeted interface enhancements.

• Perform business process analysis, recommend process improvements, creation of workflow policies and standard operating procedures for a courier experience project start

• Coordinate internal resources and vendor staff to accurately allocate resources to ensure all projects are delivered on time

• Create and communicate expectations of roles and responsibilities within team structure

• Formulate professional development and educational plans for junior staff members to increase skill set