# Vincent Shieh

> Software Engineer at Samsara, Inc

Location: San Francisco Bay Area, United States
Profile: https://flows.cv/vincentshieh

I am a full stack software engineer with professional experience building web applications using Ruby on Rails, Node.js, React, and Redux. I love solving challenging problems and building things that make people’s lives easier.

## Work Experience
### Software Engineer @ Samsara, Inc
Jan 2019 – Present | San Francisco Bay Area

### Software Engineer @ Plaid
Jan 2017 – Jan 2019 | San Francisco Bay Area
• Created Zendesk apps using React/Redux to display investigative data for support engineers, improving workflow efficiency and reducing time spent per ticket
• Built internal tools that enabled support engineers to work more efficiently
• Improved the quality of core products and developer experience
• Performed data migration of 40,000+ Desk.com support cases to Zendesk
• Revamped support case categorization and creation flow in developer dashboard,
improving categorization accuracy from 40% to 90%
• Fixed errors and data quality issues in backend integrations with bank APIs
• Managed project to integrate Salesforce and Zendesk using a two-way data sync

### Software Engineer @ ReferralExchange
Jan 2015 – Jan 2016 | San Francisco Bay Area
• Developed simple lead creation API which validates, processes, and stores leads
• Built lead pre-qualification system which obtains and saves critical client data
• Architected robust geocoding cycle featuring two external and two local services
• Implemented optimizations of internal tools for operations and sales teams

### R&D Chemist @ DigiLens, Inc
Jan 2014 – Jan 2015 | San Francisco Bay Area
• Developed grating materials for holographic HUD, improving diffraction efficiency by 10%.

### Associate Scientist, Sensor R&D @ Medtronic Diabetes
Jan 2012 – Jan 2014 | Greater Los Angeles Area
• Designed polymer conjugates used in optical glucose sensor, reducing sensor drift by 75%.
• Improved sensor chemistry formulation using DOE’s to increase glucose response by 50%.


## Education
### Bachelor of Science in Chemistry/Biology
Harvey Mudd College

### Software Engineering
App Academy


## Contact & Social
- LinkedIn: https://linkedin.com/in/vincent-shieh-73275039
- GitHub: https://github.com/vincentshieh
- Portfolio: https://www.tumblr.com/blog/vincentshieh

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Source: https://flows.cv/vincentshieh
JSON Resume: https://flows.cv/vincentshieh/resume.json
Last updated: 2026-03-30