# Vincent Wu > UX Designer | Proficient in Figma, Wireframing, and Advanced Prototyping | Crafting Fun and Innovative Designs | Previously @ Volvo Cars USA Location: Castro Valley, California, United States Profile: https://flows.cv/vincentwu As a UX Designer, I'm all about blending my engineering know-how with my cutting-edge design skills to make things as user-friendly as they can be. My goal? To really get inside the heads of users, doing deep research and using top-notch tools like Figma to craft solutions that go above and beyond. But what really makes me special is my knack for teamwork. I'm not just a designer; I'm the bridge that connects different teams. I work closely with engineers, developers, and other key folks to turn cool ideas into real, user-focused experiences. That way, every design I deliver isn't just a stunner; it's practical, on point with what customers need, and totally in sync with the brand's unique vibe. ## Work Experience ### UX Designer @ Zoox Jan 2025 – Present - Lead end-to-end design for internal operational tools supporting autonomous vehicle bring-up and fleet readiness, reducing operational delays by 15% through streamlined workflows and enhanced usability - Own cross-functional collaboration with product, research, and operations teams to map complex workflows, uncover critical pain points, and drive high-impact UX decisions - Conduct field research through ride-alongs and hands-on workshops with vehicle operators to inform user-centric solutions that improve task efficiency and reduce onboarding time - Designed scalable, safety-critical systems balancing technical constraints with user needs, setting a design foundation for future fleet readiness tools. ### UX Designer @ Freelance ⎥ Self-employed Jan 2023 – Present -Defined and designed an Agentic LLM product for a stealth startup, creating workflows, interaction models, and prototypes that are being leveraged in active VC fundraising efforts. - Lead and mentor design team of 3 to create comprehensive e-learning platform featuring scheduling, data visualizations, and integrated checkout experience - Conduct UX audits and heuristic evaluations for enterprise clients, delivering actionable recommendations that address usability gaps and improve satisfaction metrics - Provide accessibility consulting services, ensuring client products meet WCAG 2.1 AA standards and implementing inclusive design practices ### UX Designer @ Volvo Car USA Jan 2020 – Jan 2023 | Sunnyvale, California, United States - Successfully maintained the UX of the global localized webpages, working with 150+ markets, improving communication across multiple channels, and creating scalable templates which led to higher user engagement, reduced drop rates, and increased conversion rates. - Enhanced project prototypes by utilizing advanced interactive techniques in Figma, leading to higher project implementation, increased comprehension for stakeholders, and more clarity for engineers during development. - Designed end-to-end projects for Volvo Cars Tier 1 e-commerce site, resulting in the direct improvement of web features that elevated user experiences and improved brand engagement which was reflected in higher JDPower MWES scores. - Conduct web analysis to identify user needs, while also crafting templates and components needed to develop a more consistent web experience globally. - Provide insightful feedback to UX review and critique sessions to enable and ensure collaborative design discussions. - Deliver data-driven insights by conducting 1:1 user research interviews and usability studies which also support informed decision-making and optimized user-centered design strategies. - Present effective presentations and case studies for Volvo employees, promoting, and amplifying the value of UX. -Successfully transition to UX role from previous Sr. Test engineer position. ### Senior Test Engineer @ Volvo Car USA Jan 2016 – Jan 2021 | Sunnyvale, California, United States - Designed compelling Proof-of-Concept UX/UI mockups, enabling key stakeholders to identify the next steps to transition projects from the concept phase to development. - Organized and launched test plans for next-gen infotainment systems, serving as the key stakeholder for determining the go/no/go of SW release into production. - Significantly reduced lead time by over 30% by developing scripts to expedite product deliveries to key partners, helping to accelerate software changeover processes. - Efficiently managed a test fleet of 8+ vehicles which led to the proper configuration of test objects for each project and helped to effectively coordinate assignments for localized testing efforts. ### Engineer Level 3 @ IAV Automotive Engineering, Inc. Jan 2015 – Jan 2016 | San Carlos, CA -Support Infotainment and Telematics activities in the Vehicle Cockpit and Mobility group (including HW/SW) -Support the development of Infotainment and Telematics system according to customer requirements -Perform vehicle debugging and analysis activities -Responsible for open issue maintenance -Provide test coordination -Perform test phone, navigation and radio test activities, in addition to Mobile Online Services test activities -Document the development, and support effort, according to ISO procedures and customer and department requirements -Support the customer in testing components on the bench or in the vehicle ### Navigation Engineer @ BMW of North America, LLC Jan 2011 – Jan 2015 | Woodcliff Lake, NJ Responsible to support the lead engineer, at BMW NA, via testing of navigation system software and digital maps during their corresponding development lifecycles. Responsibilities include: · Maintaining test cars, and rack systems, with latest pre-production software and/or digital maps. · Validate implemented solutions by tracking all reported issues and validating specified solutions have been properly implemented. · Understanding the timeline for new hardware/software release dates and accordingly develop measures to keep US specific test plans on target. · Perform rack and in-vehicle testing, according to test specifications, in order to ensure proper handling for NA specific navigation requirements including: · Addressing · Guidance · Routing · Map Display · Phonetic data (for speech input and audible turn advices) · Traffic functionality Propose improvements for development existing test specifications Propose new test cases for consideration ### Test Engineer @ Trimble Navigation Jan 2010 – Jan 2011 • Provide direct support to Sr. RF Engineer and Manufacturing Engineer to test next-gen GNSS radio units. • Create and improve testing methods for design verification and comparison data with current- generation GNSS radio units. • Directly influenced company to purchase LabView 2010 for use of programming automated tests, which increased testing rates by over 50%. • Monitore Tx and Rx voltage, with relation to temperature from radio’s heatsink and VCTCXO, and RF output power and conducted tests with different packaging protocols. • Perform field testing on radio units for functionality and reliability. ### Lifeguard @ San Jose State University Jan 2005 – Jan 2010 • Monitored pool area for violations and potential hazardous situations and is responsible for safety of patrons. ### Campus Brand Ambassador for T-Mobile and JetBlue @ Mr Youth Jan 2009 – Jan 2009 • Actively promoted brand on campus and drove numbers to all areas of target (web-traffic, sales, etc) • Held the top promotional events throughout semester throughout the program out of 22+ schools. • Placed 4th out of 22+ schools for T-Mobile activations. ### Lifeguard II (Assistant Head Lifeguard) @ East Bay Regional Park District Jan 2003 – Jan 2008 Determined work schedules and maintained operations for staff of 11+. Planned and conducted lifeguard training sessions and was voted "Staff of the Year" Conducted and advised on employee performance evaluation. Assisted in gathering reports from the public, fill out and review medical incident reports, training logs, etc. ### Account Manager @ On-Track Marketing Jan 2005 – Jan 2006 • Developed strong marketing and sales skills assisting company's top producers, increasing productivity by almost 50%. • Interacted with 200+ businesses a day to help promote our clients. • Worked closely with manager and was promoted in 10 days. ## Education ### Advanced Usability and Accessibility in Design and Visual Communications, General Designlab ### UX Academy in User Experience and Interaction Design Designlab ### BS in Mechanical Engineering: Machine and Mechanical Design San José State University ## Contact & Social - LinkedIn: https://linkedin.com/in/vincentwueng - Portfolio: http://www.vincentwudesign.com --- Source: https://flows.cv/vincentwu JSON Resume: https://flows.cv/vincentwu/resume.json Last updated: 2026-04-13