Mentor junior designers and streamline design operations; use AI tools for faster ideation and concept validation.

Work closely with founders, executives, and cross-functional teams to align user insights with business goals and improve product cohesion.

Conducted research by applying methods such as desk research, competitor analysis, interviews, card sorting, etc.

Developed storyboards, user flows, and wireframes, laying the design foundation for the startup’s product prototype. Helped attract significant investor interest and guided early-stage development.

Contributed to products like Rules Management and Case Management, as well as features such as Aggregate Threshold, CMS Tenancy Management, and the ability to reopen closed cases or disable auto-assignment.

The enhancements streamlined operational workflows for fraud analysts, improving user efficiency and reducing time spent on manual tasks.

Contributed to the design system and translated complex risk rules into intuitive interaction patterns, helping land new customers and generate millions in revenue.

Developed design system from 0-1. collaborated closely with developers using React UI frameworks, making sure Figma designs, such as components, states, layouts and each naming, align with how the front-end is built

Designed massive complex features like single/batch payments with document uploading, invoicing, request to pay, profile management, adding and editing senders and receivers, account management, etc.

Collaborated closely with product managers to understand customer needs and worked with front-end developers to ensure high-quality design end-to-end development and execution.

Conducted UX audits using Mixpannel and heat mapping tools to identify friction points, optimize conversion paths, and validate design decisions.