# Viraj Patel

> Software Development Engineer II at Amazon

Location: New York City Metropolitan Area, United States
Profile: https://flows.cv/viraj

I am a software engineer at Amazon. 
Comfortable working with Java, Python, Javascript, Terraform, Shell, HTML/CSS, C, PostgreSQL
Experienced and proficient with many AWS technologies, including Lambda, EC2, EMR, VPC, IAM, S3, ECS, RDS, StepFunction, ElasticSearch, Kibana

## Work Experience
### Software Development Engineer II @ Amazon
Jan 2020 – Present | New York City Metropolitan Area
- Introduced automated ML-powered title recommendations for Fire TV homepage, increasing platform’s streams annually by 26.72 million and viewing duration by 1.002 minutes per customer
- Architected and deployed a solution to fix a prod error showing duplicate movie titles by enabling communication between different services across the Prime Video stack through tokenization; introduced enhanced testing and monitoring to proactively prevent similar errors
- Led cross team initiative to improve Fire TV Movie and TV page UI, enhancing customer experience for over 200,000 customers per day
- Leveraged LLM models to improve Prime Video’s search capabilities on non-title searches and searches greater than 5 words in length
- Bolstered the operational efficiency of large scale Java applications (handling > 50,000 transactions per second) by introducing caching, throttling, and timeout and retry strategies 
- Analyzed ticket data to identify common operational pain points and developed an action plan to address the shortcomings to improve overall operational state; internal ticket efficiency metric rose from 56% to 96%
- Drove development of junior engineers by hosting weekly tech talks and knowledge sharing on various topics such as AWS, Kotlin, and Amazon internal architecture/microservices

### Software and Data Engineer @ Capital One
Jan 2019 – Jan 2020 | McLean, Virginia
●	Developed and improved ETL pipelines responsible for Capital One Credit Card Fraud data by using PySpark for application code, and Terraform for infrastructure deployment on AWS
●	Leveraged AWS EC2 and Python to perform data validation on files that teams data pipelines produced, ensuring our production process ran correctly
●	Made modifications and improvements to python module capable of scanning and masking millions of records for sensitive customer information

### Software Engineer @ Capital One
Jan 2018 – Jan 2019 | McLean, Virginia
●	Contributed features and enhancements to microservices based SpringBoot Java application hosted on AWS ECS. App provided enterprise wide solution for performance testing applications
●	Engineered a solution to provide auto scaling down on idle AWS infrastructure using CloudWatch alarms and Lambda functions, saving the company money on AWS costs
●	Improved application performance by modifying API and database query. Application that previously took greater than 10 seconds to load results now returns information within 100 ms
●	Aggregated massive Elasticsearch index into smaller indices, reducing storage costs. Utilized Kibana and Javascript to generate visualizations and graph information
●	Drove cross platform integration of two separate services, then ran weekly training meetings to instruct users, enabling over 200 teams within Capital One to onboard to our product

### Software Engineer Intern @ Qualtrics
Jan 2017 – Jan 2017 | Seattle
•	Developed a webpage that allows users to verify the installation of specific Qualtrics features on a target URL through the use of Javascript postMessage and event handler functions 
•	Implemented AngularJS directives to detect updates to specific values on a webpage made by the user, and to verify if user input was valid by matching it against regular expressions
•	Utilized Jasmine to write unit tests and end to end tests that verified my code functioned correctly

### Student Unit Manager @ Brower Commons
Jan 2016 – Jan 2017 | New Brunswick, NJ
•	Interviewed job candidates and evaluated their potential contributions to the team
•	Maintained an effective and efficient communication method for over 80 employees through emails, social media and announcements, ensuring full transparency within the department

### Information Technology Intern @ CIT
Jan 2016 – Jan 2016 | Livingston, NJ
•	Developed several modules of automation related code in Python to be used for a database administration program, thereby enforcing security measures when provisioning users
•	Collaborated with team members to migrate over a thousand employees in the West Coast to a Virtual Desktop Infrastructure by compiling and analyzing large amounts of data in Microsoft Excel
•	Utilized SOAP to communicate with the SendWordNow API to establish emergency notification services for employees, increasing efficiency by quickening interdepartmental communications


## Education
### Master of Science - MS in Computer Science
Georgia Institute of Technology
Jan 2020 – Jan 2023

### Bachelor’s Degree in Computer Science
Rutgers University
Jan 2014 – Jan 2018

### High School
Parsippany Hills High School
Jan 2010 – Jan 2014


## Contact & Social
- LinkedIn: https://linkedin.com/in/virajpatel2018

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Source: https://flows.cv/viraj
JSON Resume: https://flows.cv/viraj/resume.json
Last updated: 2026-03-22