# Vishal Agrawal > Enterprise Sales Leader | AI LLM Automation | CCaaS Location: San Francisco Bay Area, United States Profile: https://flows.cv/vishalagrawal ## Work Experience ### Founding Enterprise Sales Leader, North America @ DevRev Jan 2024 – Present | Palo Alto, California, United States I am responsible for building Enterprise business across North America. DevRev world's first AI-native platform addresses the challenges posed by fragmented Support CRM, and Product systems (like Jira). With DevRev, no more siloed customers, support, product managers and developers. Our platform, architected with AI, analytics, and collaboration as foundational pillars, offers a very flexible solution, allowing companies to seamlessly replace all business apps, including Support CRM, AI Chatbot, Help desk, Issue and Project Tracking, and Product Management. Alternatively, customers can start by replacing one or more apps and leverage DevRev Airdrop to connect data from other apps, providing a single pane of glass of customers, products, people, and the work people do in a matter of minutes. DevRev has raised over $85 million in seed money from investors such as Khosla Ventures and Mayfield, making it the largest seed in the history of Silicon Valley. It is led by its co-founder and CEO, Dheeraj Pandey, who was previously the co-founder and CEO of Nutanix, and by Manoj Agarwal, DevRev's co-founder and former SVP of Engineering at Nutanix. ### Regional Vice President (RVP) of Enterprise Sales (Western US & Canada ) @ Aisera Jan 2021 – Jan 2023 | San Francisco Bay Area Aisera is a leader in Agentic AI and AI Enterprise Search, providing innovative solutions for Customer Experience and Employee Experience across IT, HR, and Finance. Aisera has raised $180M in funding from prominent investors including Norwest Ventures, Khosla Ventures, and Menlo Ventures. - Joined Aisera when the company was under $10M in ARR and played a pivotal role in scaling its enterprise sales organization - Built and led a high-performing team of seven Enterprise Account Executives from the ground up, covering diverse regions including Pacific Northwest, Northern California, Southern California, TOLA, Midwest, and Canada - Spearheaded a pure outbound hunting strategy focused on acquiring net new logos within the Enterprise segment, targeting customers with over $1B in annual revenue - Closed numerous large customers, including several with a $100B+ market cap, contributing to significant revenue growth - Developed and executed comprehensive go-to-market strategies for enterprise-level clients, driving substantial market penetration in each region - Cultivated strong relationships with C-suite executives and decision-makers at major organizations, ensuring high-value contract signings and long-term partnerships - Played a key role in scaling Aisera’s enterprise sales efforts, contributing to the company’s growth trajectory in the AI-powered service management space ### Director of Sales, Strategic Accounts (Western US and Canada) @ RingCentral Jan 2012 – Jan 2021 | San Francisco Bay Area Built a powerful account team of Seven Account Executives and two Sales Engineers Delivered $10M+ ARR per year over the last few years Won President Club "RingLeader" in 2019 & 2017 98% satisfaction result from the reporting team as part of company's annual survey ### Director of North America Sales, Voice-to-Text @ Ditech Networks (Acquired by Nuance Communications) Jan 2010 – Jan 2012 | San Jose Managed a team of account executives focused on selling Cloud Voice to Text SaaS solution throughout North America. ### Product Marketing Manager @ Ditech Networks Jan 2007 – Jan 2010 Responsible for global product marketing activities for Ditech's carrier grade media processing platform (Echo Canceller/ Voice Quality Assurance) to telecom carriers (mostly Tier-1) on a worldwide basis. Main responsibilities included product positioning, business case preparation and presentations, product pricing, collateral development, developing product roadmap, attending tradeshows etc. ### Software Designer (Team Lead) @ Nortel Networks (Acquired by Ericsson) Jan 2001 – Jan 2007 (Top Contributor for straight six years) Architecture and Software development of Call Processing features on GSM/UMTS MSC (Call server). It involves participation in entire Software Development Life Cycle viz. Requirement Analysis/Definition, Design, Development, Testing, Implementation, Documentation and Support of software applications. Worked on call processing software development on various projects that involved protocols like SIP-I/SDP, BICC, ISUP, H.248 (Megaco), BSSMAP, DTAP, TUP, PRI, MF ### R&D Program Management @ Nortel Networks (Acquired by Ericsson) Jan 2005 – Jan 2006 Program Manager in Nortel's Wireless R&D organization for MSC and Media Gateway Products involving hundreds of engineers. Main responsibilities include: Planning feature content, release schedule, release management and representation of entire GSM/UMTS voice core network organization in corporate quality initiative. The quality initiative project received Nortel’s 2H 2005 Quality Award of Excellence ## Education ### Executive Education in Finance and Statistics Stanford University ### MS in Telecommunications Management Oklahoma State University ### Bachelor of Engineering Vikram University ### High School ## Contact & Social - LinkedIn: https://linkedin.com/in/hellovishal - Website: http://www.ditechnetworks.com - Website: http://www.phonetag.com --- Source: https://flows.cv/vishalagrawal JSON Resume: https://flows.cv/vishalagrawal/resume.json Last updated: 2026-04-05