Having led software teams across the industry, my passion is to bridge engineering with product management to build inspiring technology.
Having built tech from both sides (engineering & product), I bridge the two organizations- helping PMs with technical topics and helping engineers wear the PM-hat.
I work on Twilio-Segment Profiles, driving engagement for billions of profiles across the industry for customers like Nike, IBM, Intuit, Etsy, and quite a few thousand more!
The Starbucks app helps you find stores, place orders, and pay.
My team develops a GraphQL API for iOS, Android, and Web clients using NodeJS. We design and build code for scale to build the best experience for Starbucks customers.
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Leads multiple initiatives for a GraphQL API, providing iOS, Android, & Web clients with a “backend-for-frontend”
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Leads technical design in the Order & Pay domain for GraphQL
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Trained, mentors, and cultivates 7 new engineers on the team
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Scaled the API over 3X, to 2.63 billion requests / month, while increasing performance 46% and decreased error rate by 78%
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Pitched, designed, and developed a new microservice to handle App Configuration, drastically improving developer experience
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Central to Starbucks’ 2020 Rewards redesign, creating new endpoints that do 317M requests / month at 0.02% error rate, boosting Starbucks Rewards by +15%, to 21.8M users
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Meticulous about live ops, test coverage, and process improvements
Fun facts about the Starbucks App:
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22M+ Monthly Active Users
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4.4 average rating across iOS and Android
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Regularly featured by Apple as best in its category and Editors Choice
Cloverbook allows event-based professionals (DJs, Photographers, Wedding Planners) to:
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Collect leads on their website (for new events, such as weddings)
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Manage client contacts
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Create templates for legally binding documents
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Send & collect invoices (Cloverbook integrates with Square)
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Manage their finances
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Manage their calendar
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Scaled an event booking startup to 10K Monthly Active Users with a team of 3 engineers, utilizing Rails, React, and GraphQL
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Built features to help event vendors (wedding DJs, photographers, florists, event planners) accept bookings, manage clients, send contracts, and handle payments
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Designed and built a new user experience, to help new customers activate faster, increasing likelihood of engagement
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Improved and maintains analytics coverage with Intercom and Google Analytics events to identify platform growth opportunities
I led product for the web & mobile team at Brava, a luxury IoT home-cooking solution. Brava's app suggests chef-curated meals, allows you access to a grocery e-commerce marketplace, helps you order food to your doorstep, and connect to your oven from wherever you are.
Note: Brava was acquired by Middleby Corporation, which also owns brands such as Viking and Rangemaster
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Researched a vision, designed, and built web & mobile apps for recipe discovery, grocery e-commerce, and hardware integration with Brava’s intelligent, connected oven
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Led a team of 10+ product/designers/engineers to create an e-commerce platform, including authentication, cart, checkout, order management, and refunds
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Improved the checkout conversion funnel by +160%, with rapid multivariate A/B testing
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Established product process in the organization, bringing team satisfaction from a 2.2/5.0 to 4.7/5.0 team average
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Built relationships with API providers for e-commerce logistics
