# Vivian Kwok

> Senior Product Designer | Open to Contract | 0→1, Complex Systems, Design Strategy

Location: San Francisco Bay Area, United States
Profile: https://flows.cv/viviankwok

Intuitive product designer helping businesses better serve their customers by simplifying complex problems into clear well crafted experiences. I have 8 years of experience balancing user and business needs, driving growth, and applying practical strategic approaches.

## Work Experience
### Senior Product Designer @ CloudTrucks
Jan 2021 – Jan 2025
I led the CloudTrucks marketplace experience, streamlining the booking process for independent truck drivers and optimized workflows for the internal operations team.

### Senior Product Designer @ SurveyMonkey
Jan 2017 – Jan 2021 | San Mateo
Product Designer that supports both the Growth and Billing Teams at SurveyMonkey.
• Work with multiple stakeholders, project managers, and engineers to execute and deliver customer solutions that drive business for our company.
• Design growth experiments to increase conversion and revenue for the company while increasing and highlighting our product value to our customers by improving the user experience. 
• Own the pricing and billing experience with a heavy focus on our subscription pricing page and checkout experience.

### Freelance Designer @ Vivian Kwok
Jan 2017 – Jan 2017 | San Francisco Bay Area
Provided visual design and UX support for Green River Financial Services website: 
https://greenriverfinserv.com/
 
Provided UX support to the  Beyond Digital Design Team for a marketing website launch.

### UX Designer I Visual Designer @ Digitalist Group Plc
Jan 2014 – Jan 2016 | San Francisco
Worked with several clients to establish and improve UX flows, UI patterns, and visuals for mobile experiences (IOS and Android), from concept to product shipment.

Delivered high quality design docs: sketches, sitemaps, user flows, wireframes, and specifications.
Conducted design research, including competitive analyses.
Responsible for digital assets management, asset creation, and delivery.
Designed, built, and tested prototypes for engaging interactions.

### Software Production Team Lead @ Anatomage, Inc.
Jan 2012 – Jan 2014 | San Jose, CA
Managed software team, ensuring quality, production, and delivery of dental surgical guides.
Worked extensively using 3D modeling software to create custom dental surgical guide devices.
Developed solutions to re-define production processes.
Designed in-depth prescriptive manuals of 3d modeling software and its applications.

### Freelance Designer I Cofounder @ Vis6Studio
Jan 2012 – Jan 2012 | San Francisco Bay Area
Design+Build (interior) of Urban Era store on Bush and Leavenworth, San Francisco, CA
Design+Build (interior) of Kanna Spa on Pioneer Court, San Mateo
Developed interior concepts and schematic designs for a retail store 
Executed wood construction, custom furniture design and development

### Designer (Temp) @ Cadd Resources
Jan 2011 – Jan 2011 | San Francisco
Assigned to: Heller Manus Architects
Revised graphics for plans, sections, and renderings using Photoshop.
Assisted in creating a PowerPoint presentation and booklet for an international high-rise project.

### Architecture Apprentice @ Rebar Group
Jan 2010 – Jan 2011 | San Francisco
Produced 3D digital models, physical models, and renderings for presentation.
Researched and developed concept designs for urban projects in San Francisco.

### Architecture Intern @ Asian Neighborhood Design
Jan 2007 – Jan 2007

### Teaching Assistant @ Out of Site Art & Architecture Program
Jan 2003 – Jan 2005


## Education
### Bachelor of Architecture in Architecture
California College of the Arts
Jan 2007 – Jan 2011

### Silicon Valley Extension in Mobile Design
University of California, Santa Cruz
Jan 2017 – Jan 2017

### California Polytechnic State University-San Luis Obispo
Jan 2006 – Jan 2007

### A.A. Degree in Fine Arts
City College of San Francisco
Jan 2003 – Jan 2005


## Contact & Social
- LinkedIn: https://linkedin.com/in/vivian-kwok

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Source: https://flows.cv/viviankwok
JSON Resume: https://flows.cv/viviankwok/resume.json
Last updated: 2026-03-25