# Vivienne Kay > Product Design Location: Greater Tampa Bay Area, United States Profile: https://flows.cv/viviennekay I write about design here —👉 https://medium.com/@viv_kay ## Work Experience ### Product Designer @ Playlist Jan 2025 – Present | United States Helping wellness businesses thrive with tools that support discovery, growth, and exceptional wellness experiences. ### Product Designer @ Nav Technologies, Inc. Jan 2023 – Jan 2025 | United States • Led end-to-end design for key growth initiatives, crafting intuitive, visually polished experiences that improved user activation and retention. • Partnered with product, engineering, and marketing to launch high-impact updates across web and mobile, balancing brand integrity with business goals. • Elevated the design system by introducing scalable patterns and refining visual standards, ensuring consistency, accessibility, and cross-platform cohesion. ### Lead Product Designer @ LaunchNotes Jan 2022 – Jan 2023 • Shaped the visual and interaction design of core product features at a fast-paced startup, combining design best practices with customer insights to improve UX quality. • Designed and collaborated with Engineering teammates to build a scalable design system in Figma and ANT5, enhancing visual consistency and accelerating delivery across cross-functional teams. • Led user research and redesigned key workflows for enterprise customers, resulting in a more intuitive experience and stronger product-market fit. ### Senior product designer, Core @ Shopify Jan 2019 – Jan 2021 | Ottawa, Canada Area • Designed scalable workflows and collaborated across design teams to evolve Shopify’s world-class design system, crafting solutions that addressed real-world challenges in logistics, warehousing, and inventory management. • Aligned teams and senior stakeholders around design principles and complex product initiatives, through clear visual direction and strong cross-team collaboration. • Crafted thoughtful, system-driven design solutions by partnering closely with product, engineering, and research to launch digital solutions grounded in data and user insights. ### Product Designer (UX) @ Shopify Jan 2016 – Jan 2019 • Crafted design solutions leveraging sketching, wireframes, high-fidelity designs and interactive prototypes for the responsive web and mobile native apps. Consistently applied and contributed to extending Shopify's world-class design system, Polaris. • Collaborated with cross-functional teams, including leading and leveraging customer research to design innovative solutions in core areas including order management, merchandising, inventory and supply chain. • Contributed to a strong UX team culture by leading UX initiatives such as design talks, articles, workshops, and sprints. ### UX design intern @ Shopify Jan 2016 – Jan 2016 | Ottawa, Ontario, Canada • Developed wireframes and high-fidelity designs using Shopify's world-class design system, ensuring a cohesive and user-centric visual experience. • Conducted first-hand user research to inform both high-level design concepts and tactical prototype testing, effectively synthesizing insights to guide design improvements. • Collaborated with cross-functional teams for our App store, partner ecosystem, and core product areas–including strategies for grandfathering and sunsetting features, to facilitate smooth transitions for users. ### Design Speaker @ Conference speaker (Design) Jan 2017 – Jan 2019 Delivered in-person and live-streamed talks about design process, strategy, and culture to audiences ranging from 25-1,000 people. Conferences include: Big Design (Texas), Digital Summit (Detroit), THAT Conference (Wisconsin Dells), Shopify Summit (Toronto), Shopify UX talks (Ottawa). ### Graphic Designer @ Freelance - Graphic Design Jan 2013 – Jan 2016 | Ottawa, Canada Area Designed logo and brand guides for small business and startup clients ### Graphic Designer @ Algonquin College Jan 2015 – Jan 2016 | Ottawa, Canada Area Designed visually compelling digital and print assets to promote on-campus events and services ### UX/UI Design Intern @ Canadian Museum of History Jan 2015 – Jan 2015 | Gatineau, Quebec Redesigned the museum website with a small team of developers, from sketches, to wireframing, to high-fidelity interactive prototyping ### Web Development Teaching Assistant @ Algonquin College Jan 2015 – Jan 2015 | Ottawa, Ontario Provided teaching support for one semester of introductory HTML and CSS classes ### Director @ Algonquin College Jan 2014 – Jan 2015 | Algonquin College, Woodroffe Campus Interviewed and conducted feedback sessions for student members, advocated for student needs on various college committees ### Graphic Design Intern @ Algonquin College Jan 2014 – Jan 2014 | Algonquin College, Woodroffe Lead graphic designer for an inaugural 52-page print magazine (Idea Magazine) for the Department of Learning and Teaching Services ### Graphic Design Assistant @ Fus Communications Jan 2013 – Jan 2013 Assisted the Graphic Designer with various print and promotional materials ### Public programming intern @ Museum of Anthropology at UBC Jan 2012 – Jan 2012 | British Columbia, Canada Assisted in the design, coordination, and management of public performances and events ### Marketing Communications Assistant @ Museum of Anthropology at UBC Jan 2011 – Jan 2011 | Greater Vancouver, British Columbia, Canada Designed digital and print media to promote Museum exhibitions and events ## Education ### Bachelor of Arts (B.A.) in English Literature and Art History The University of British Columbia ### Ontario Advanced Diploma in Graphic Design Algonquin College of Applied Arts and Technology ### Certificate in Storytelling for Influence IDEO University ### Business/Commerce in General Marie Forleo's B-School ### Yoga Teacher Training/Yoga Therapy Uplifted Yoga Teacher Training with Brett Larkin ### ZIVA meditation with Emily Fletcher ## Contact & Social - LinkedIn: https://linkedin.com/in/vivkay --- Source: https://flows.cv/viviennekay JSON Resume: https://flows.cv/viviennekay/resume.json Last updated: 2026-03-31