# Volha Douban > Product Designer Location: United States, United States Profile: https://flows.cv/volha Self-driven, I bridge gaps between design, product, and engineering to deliver high-impact solutions that empower and inspire. I’ve led the design of 0-to-1 features for B2B and B2C software applications. Most recently, designing products in the AI space. Recognized as a Top 10% ADPList Mentor for 2024, I’m passionate about sharing my knowledge and meeting other designers. ## Work Experience ### Product Designer @ Meta Jan 2025 – Present | Menlo Park, California, United States ### Lead Product Designer @ Aisera Jan 2020 – Jan 2024 | Palo Alto, California, United States Contributed to the overall strategy, led and shaped end-to-end design of complex 0–to-1 features, supporting Aisera’s (B2B SaaS) over 400% revenue growth. Designed features for diverse personas in a fast-paced, highly technical environment, applying systems thinking to navigate complex relationships across communication channels (i.e. Slack, MS Teams, Copilot, etc.) and the admin center. Increased user adoption rate by 28% by leading the end-to-end design and development of a 0-to-1 Campaigns feature, leveraging research and insights to optimize usability. Designed and launched an SMS-based AI assistant, resulting in a $1M client deployment that processed over 4K requests within the initial 48 hours. Increased agent productivity by 85% by designing an AI-powered tool, utilizing usability studies and A/B testing. Ensured product consistency by optimizing admin center design patterns and components for Copilot (virtual AI assistant) ### Senior Product Designer @ Rooster Grin Media Jan 2019 – Jan 2020 | San Francisco, California Scaled clients from 17 to over 400 by redesigning the patient scheduling experience for Thread (B2C) applying heuristic evaluation and A/B testing. Tripled internal team inefficiency and minimized inconsistencies by establishing a scalable component library. Designed a B2C Patient Portal prototype, conducting 10+ user interviews and leveraging usability testing via usertesting.com to refine the experience. ### Product Designer @ Rooster Grin Media Jan 2017 – Jan 2019 Notable projects as a Lead Designer: Elite Ortho Group, rebranding of RGM; Graham Ortho website redesign (Web Excellence Award winner: https://we-awards.com/winner/graham-orthodontics/ ) ### Product Designer @ StrongSalt Jan 2017 – Jan 2018 Developed low-fidelity wireframes and journey maps to optimize usability and privacy for a high-security messaging application. ### Visual Designer @ White-Space Studio Jan 2016 – Jan 2017 | Honolulu, Hawaii Designed e-commerce UI and created engaging marketing assets, supporting brand visibility across digital channels. Worked closely with the Creative Director on a rebranding effort for Goodwill Hawaii, earning a Best Rebrand in Marketing Award for UX/UI improvements. ### Graphic Designer @ Blue Startups Jan 2015 – Jan 2016 | Honolulu, Hawaii Redesigned company website to improve user experience and brand presence. Designed the logo and impactful marketing materials for the East Meets West conference in collaboration with another designer using Adobe Creative Cloud. ### Graphic Designer Internship @ Abstract Magazine Jan 2015 – Jan 2015 | Honolulu, Hawaii Magazine layout designs. ## Education ### Associate of Science in New Media Arts | User Interface Design in New Media Arts Kapiolani Community College, University of Hawaii ### Human Computer Interaction | Certificate Massachusetts Institute of Technology ### International and Intercultural Communication Minsk State Linguistic University ### Mobile User Experience (UX) Design | Certificate IxDF - The Interaction Design Foundation ## Contact & Social - LinkedIn: https://linkedin.com/in/volha-d --- Source: https://flows.cv/volha JSON Resume: https://flows.cv/volha/resume.json Last updated: 2026-04-13