Provided administrative and personal support to the manager by assisting with work schedules and completing biweekly payrolls.

Created master schedules and developed compliant staff processes to drive team growth and maintain a positive workplace environment.

Improved performance by monitoring operations associated with daily shifts.

Procured catering and office/project supplies within set budgetary frames.

Nurtured professional relationships across multiple functional lines.

Coordinated with manager to initiate, plan, and organize activities to achieve desired results.

Utilized excellent interpersonal, analytical, and time management aptitudes to manage and support objectives aimed to improve team performance and dependability.

Exceeded sales targets and achieved the highest sales volume in the department.

Made significant sales returns and grew market share by curating ideas and compelling solutions.

Increased customer loyalty by delivering exceptional services.

Strengthened customer partnerships to capitalize on opportunities and maximize business success.

Implemented a client-driven approach to emphasize communication, collaboration, and positive outcomes.

Encouraged new sales associates with robust training and continuous guidance to optimize performance.

Executed all facets of front desk tasks, such as checking ins and outs, making reservations, and implementing in-season pricing strategies.

Ensured customer satisfaction by resolving requests and complaints.

Completed daily reports and adjustments or refunds as needed for errors or issues