# Weirong Chen > Senior Product Designer | Digital Health & AI Platforms | 0→1 Product Strategy | Complex Workflow Design Location: San Francisco Bay Area, United States Profile: https://flows.cv/weirong I design thoughtful, data-driven digital experiences that simplify complex problems for mission-driven products. With 5 years of experience, my passion is bridging the gap between user needs and business goals to create products that are not only intuitive but also deliver significant, measurable impact. Some of my proudest contributions include: ✨ Leading the 0-to-1 design of a large-scale enterprise platform, cutting user setup time by 75% and eliminating $4.5M in hardware costs. 📈 Boosting user engagement by 60% across 5,000+ locations by designing a new visit management system. 🧠 Improving workflow efficiency by 40% with an AI-powered 3D modeling platform. 💰 Contributing to a 60% increase in product sales through a strategic redesign of an ordering and pricing flow. My core toolkit includes UX strategy, building scalable design systems, and ensuring accessibility (WCAG). I thrive on close collaboration with product, engineering, and stakeholders and am an expert in Figma, Framer, and the Adobe Creative Suite. I’m always open to connecting with people who are passionate about using design to make a positive impact. Let's talk! ## Work Experience ### Product Designer @ Hazel Health Jan 2024 – Present | United States - Led end-to-end design of a 0-to-1 web platform migration serving over 10,000 customers, enhanced customers’ workflow efficiency and reduced visit setup time by 75%. - Conceptualized a visit-scoped session system alongside engineers, translating complex technical constraints into intuitive, user-friendly designs that improve patient data security and usability—resulting in a 90% user satisfaction score. ### Product Designer @ uLab Systems, Inc. Jan 2022 – Jan 2024 | San Francisco Bay Area Led designing core features of the orthodontist software to simplify user flow and reduce interaction confusion. ### UX Designer @ Bookairfreight Jan 2020 – Jan 2021 | San Francisco Bay Area - Proposed design ideas and created new websites to attract more traffic to the product page. - Designed and built an international freight price checking application to provide a simple and delightful user experience for eCommerce owners and Amazon merchants in over 75 countries. - Oversaw design specifications and shared feedback with other designers to refine both website and application design constantly. - Responsible for all visual design decisions to deliver designs that meet the company's brand image. - Partnered with the executive and marketing teams to develop high-level strategic business and product plans for the year 2021. ### UX Designer @ Ziggurat Technologies, Inc. Jan 2020 – Jan 2020 | San Francisco Bay Area -Worked closely with the product manager and developers in designing and delivering 2 IOS projects. -Redesigned the responsive landing page which helped gain 300% increase in the number of new user registrations. -Conducted user interviews and usability tests for Zivolve v1.0 to get valuable user feedback, based on which I created user flow, personas wireframes, and prototypes for Zivolve v2.0. -Led a team of 3 designers to develop the design system for the company. -Created tab bar icons and illustration for the IOS app. ### Program Design Specialist @ Triway International Group Jan 2015 – Jan 2018 | Falls Church, Virginia, United States - Initiated the company's website redesign project and assisted the team in creating information architecture for the website. -Designed logo, slides, and stationery for Sino-US Cultural Exchange Conference 2017. -Designed brochures for 3 main training projects of the company. -Conducted interviews with clients to get feedback for company's training programs. -Designed and implemented over 60 training programs for clients from government agencies and universities. ### Treasurer's Office Research Intern @ Maricopa County Jan 2015 – Jan 2015 | Phoenix, Arizona, United States - Collaborated with 6 departments within the Treasurer's Office to develop strategic plans for Fiscal Year 2016. - Conducted research and interviews with internal staff for updating policies and procedures of the office. - Worked with the design team to redesign the logo of the office. ### Project Assistant @ Women's Federation Jan 2011 – Jan 2011 | Xi'an, Shaanxi, China ## Education ### Professional Program in User Experience (UX) Design in User Experience(UX) Design UC Berkeley Extension ### Master's Degree in Public Administration ASU Watts College of Public Service & Community Solutions ### Bachelor's Degree in Journalism and Mass Communication Shaanxi Normal University ### Arizona State University ### Arizona State University ## Contact & Social - LinkedIn: https://linkedin.com/in/weirong-chen-productdesigner - Portfolio: https://www.weirongchen.com/ --- Source: https://flows.cv/weirong JSON Resume: https://flows.cv/weirong/resume.json Last updated: 2026-04-13