Knowledge Graph Management Tool
• Worked with EM and Product Manager to build the tool from scratch. Led the user research to gather user needs and pain points to form the requirement to deliver the end-to-end UX design.
Data Virtualization Tool
• Sole UX Designer; led user researches to simplify the dashboard filter experience.
Sales Intelligence Platform
• Sole UX Designer; Created personalized Next Best Actions for sales representatives and customer success managers. This involved account prioritization, prospecting, nurturing, and closing/upselling. With over 70% weekly active users, influencing $2B+ in annual revenue.
A/B Testing Experimentation Tool
• Co-designed an automated ramp experiment, reducing manual ramping actions.