The college scaled from ~2,000 to 8,000+ students and 3 to 7 programs in under 2 years.

Hotjar satisfaction 4.6/5, engagement rate 67%.

Student Portal 2.0

• Rebuilt student journey into adaptive, signal-driven pathways. Faster common-case actions by 30%.

• Supported DEAC accreditation and credit-bearing program transition.

Staff Portal (0→1)

• Replaced Salesforce CRM. Staff time-to-action improved 35%.

• Introduced Credit for Prior Learning and state compliance reporting.

Built foundational design language. Grew team to 2 designers + 1 product intern.

EagleEye — DLP → Security Platform

• Evolved a single DLP tool into a five-hub platform. +75% trial conversion, +40% engagement lift.

• Translated ML threat models into explainable operator interfaces.

• Led junior team shipping a real-time security monitoring dashboard.

IDR — Incident Detection & Response

• Launched live detection platform with automated reporting.

DiDi International Privacy Center

• Created a global breach monitoring platform with real-time incident tracking.

Co-built shared component library. Worked across three products.

Cisco Network Assurance Engine (CNAE)

• Core designer for Radial View, dashboard, and search token experience. +25% operational efficiency, -20% task time.

• Contributed to product line generating $15M+ in revenue. Featured at Cisco Live keynote.

Cisco Learning Network (CLN)

• Built a CCIE/CCNA certification platform — first deep EdTech experience, through-line to Calbright.

Cisco Atlas

• Network ops platform translating telemetry into actionable dashboards. Feature deployment accelerated 30%.

• Led UX research to shape strategy and enhance the teacher portal and key user experiences.

• Collaborated cross-functionally to prototype, test, and deliver Hi-Fi cross-platform designs.

• Lead in concept and creation of corporate and client-facing collateral

• Created UX workflow and visual elements for the B2B E-commerce platform

• Designed email newsletters, web banners, and social media graphics