# Wen Liu > Senior Product Designer | Enterprise Systems · Workflow Architecture · Product Strategy Location: San Francisco Bay Area, United States Profile: https://flows.cv/wenliu Open to conversations about complex enterprise product challenges. My Portfolio: www.wensproject.com As a Senior Product Designer with over 10 years of experience, I specialize in AI prototyping, UX engineering, and workflow-driven product design at Calbright College. My current work focuses on redesigning the Student Journey lifecycle architecture and implementing adaptive academic pathways, leveraging AI-assisted recommendation workflows to enhance student engagement and success. I also lead the development of custom Staff Portals and contribute to the establishment of hypothesis-driven discovery frameworks to support cross-functional teams. My expertise lies in translating complex behavioral and performance data into scalable, user-centric designs that serve 8,000+ students and 200+ staff across competency training programs. I am motivated by opportunities to build systems that improve operational clarity, enhance user experiences, and bridge technology with education through innovative design strategies. ## Work Experience ### Senior UI/UX Designer (Sole Designer, Staff-Level Scope) @ Calbright College Jan 2023 – Present The college scaled from ~2,000 to 8,000+ students and 3 to 7 programs in under 2 years. Hotjar satisfaction 4.6/5, engagement rate 67%. Student Portal 2.0 • Rebuilt student journey into adaptive, signal-driven pathways. Faster common-case actions by 30%. • Supported DEAC accreditation and credit-bearing program transition. Staff Portal (0→1) • Replaced Salesforce CRM. Staff time-to-action improved 35%. • Introduced Credit for Prior Learning and state compliance reporting. ### UX Design Lead / Design Expert (Sole designer, Promoted in 1.5 yrs) @ DiDi Jan 2020 – Jan 2023 Built foundational design language. Grew team to 2 designers + 1 product intern. EagleEye — DLP → Security Platform • Evolved a single DLP tool into a five-hub platform. +75% trial conversion, +40% engagement lift. • Translated ML threat models into explainable operator interfaces. • Led junior team shipping a real-time security monitoring dashboard. IDR — Incident Detection & Response • Launched live detection platform with automated reporting. DiDi International Privacy Center • Created a global breach monitoring platform with real-time incident tracking. ### Senior UI/UX Designer (4-person design team) @ Cisco Jan 2015 – Jan 2020 | San Jose, CA Co-built shared component library. Worked across three products. Cisco Network Assurance Engine (CNAE) • Core designer for Radial View, dashboard, and search token experience. +25% operational efficiency, -20% task time. • Contributed to product line generating $15M+ in revenue. Featured at Cisco Live keynote. Cisco Learning Network (CLN) • Built a CCIE/CCNA certification platform — first deep EdTech experience, through-line to Calbright. Cisco Atlas • Network ops platform translating telemetry into actionable dashboards. Feature deployment accelerated 30%. ### UX Designer @ Tynker Jan 2015 – Jan 2015 | Los Altos, CA • Led UX research to shape strategy and enhance the teacher portal and key user experiences. • Collaborated cross-functionally to prototype, test, and deliver Hi-Fi cross-platform designs. ### UX/Visual Designer @ New Cyberian Systems Inc. Jan 2014 – Jan 2015 | San Jose, CA • Lead in concept and creation of corporate and client-facing collateral • Created UX workflow and visual elements for the B2B E-commerce platform • Designed email newsletters, web banners, and social media graphics ### UX/Visual Designer @ SunSpec Alliance Jan 2014 – Jan 2014 | San Jose, CA • Produced video for executive presentation of 2014 solar tradeshow • Designed product concept, UX workflow, and layout for corporate website ### Graphic Designer @ GLOBAL COURIER EXPRESS LTD Jan 2011 – Jan 2013 | Fremont, CA • Created visual assets, mockups, and page layout for the warehousing dashboard • Design product images, promos, and email newsletters for marketing use ## Education ### Bachelor of Arts (BA) in Art, Multimedia Option California State University - East Bay ## Contact & Social - LinkedIn: https://linkedin.com/in/wen-liu-157aaa82 - Portfolio: http://www.wensproject.com --- Source: https://flows.cv/wenliu JSON Resume: https://flows.cv/wenliu/resume.json Last updated: 2026-04-13