# Wenyang Dong > UX Designer Location: San Francisco Bay Area, United States Profile: https://flows.cv/wenyangdong Design is arranging elements to express purposes. Research is asking questions to gain empathy and reduce uncertainty. They work together to articulate a vision of how things should look and work to make people's life better. ## Work Experience ### Senior UX Designer @ Zuora Jan 2021 – Present | Beijing, China ### UX Designer @ ByteDance Jan 2019 – Jan 2021 Lead designer on Performance Management products ### Product Designer @ Opendoor.com Jan 2017 – Jan 2019 | San Francisco, California Valuation/Appraisal Tools Mortgage Products Home Experience Products ### UX/Product Designer @ Zendesk Sell Jan 2015 – Jan 2017 | San Francisco Bay Area Door to door sales tools on mobile and web platform Activity Report for sales reps Customized booking/order system for enterprise customers ### Design Researcher @ Microsoft Jan 2014 – Jan 2015 | Redmond Design researcher for the Visual Studio client and online experiences. Work on cloud platform tools and cloud business application products. ### Associate Instructor @ Indiana University Bloomington Jan 2013 – Jan 2014 | Bloomington, Indiana Area ### Design Researcher Summer Internship @ Microsoft Jan 2013 – Jan 2013 | Redmond Design and conduct participatory research sessions collaboratively with 16 devops developers to understand their current practices. Produce concept models by synthesizing and visualizing their roles in their organizations, workflows and toolings. Iterate and develop concept models weekly based on user feedback and stakeholder feedback. ### UX Researcher @ Baidu, Inc. Jan 2011 – Jan 2012 | Beijing Analyze the information architecture of the current client file system by exercising card sorting activities with 8 groups of paired customer specialists in 4 departments. Collect and analyze user data and proposed design suggestions based on their roles, task flows and information types. Plan and conduct contextual inquiries to better understand typical task flows, artifacts and tools. Blueprinted the typical interaction among customer service organizations, customer specialists, clients and clients' information. ### Design Researcher @ LKK INNOVATION LTD Jan 2010 – Jan 2011 | Beijing ## Education ### Master's degree in Human Computer Interaction Indiana University Bloomington Jan 2012 – Jan 2014 ### Master's degree in Industrial and Product Design University of Science and Technology Beijing Jan 2008 – Jan 2011 ### None/Transfer Student in Industrial and Product Design National Taiwan University of Science and Technology Jan 2009 – Jan 2010 ### Bachelor's degree in Industrial and Product Design Beijing Forestry University Jan 2004 – Jan 2008 ## Contact & Social - LinkedIn: https://linkedin.com/in/wenyangdong - Portfolio: http://www.wenyangdong.info --- Source: https://flows.cv/wenyangdong JSON Resume: https://flows.cv/wenyangdong/resume.json Last updated: 2026-03-25