# Wilfried Hounyo > Software Engineer at Zendesk Location: United States, United States Profile: https://flows.cv/wilfried ## Work Experience ### Staff Software Engineer @ Zendesk Jan 2026 – Present ### Senior Software Engineer @ Zendesk Jan 2022 – Jan 2026 | Maryland, United States ### Software Engineer @ Zendesk Jan 2019 – Jan 2022 | San Francisco Bay Area ### Software Engineering Intern @ Zendesk Jan 2018 – Jan 2019 | San Francisco Bay Area ### Software Engineering Intern @ GitHub Jan 2017 – Jan 2017 | San Francisco Bay Area ### Software Engineer Intern @ Bloomberg LP Jan 2016 – Jan 2016 ### Software Engineer Intern @ Bloomberg LP Jan 2015 – Jan 2015 ### Computer Science Institute (CSSI) Participant @ Google Jan 2014 – Jan 2014 | Seattle, Washington Participated in an intensive programming institute learning web application development in Python, HTML5, CSS, Javascript, Jinja2, and JQuery on Google App Engine from Google Engineers. Used the above languages, worked in a team to create a collaboration-based coding web interface using the TogetherJS, Google search, and several other APIs: http://co-labs.appspot.com/ ### Rails Development Intern @ IData Incorporated Jan 2014 – Jan 2014 Maintained the DataCookbook and wrote tests to identify and remove duplication of code in codebase. ### Rails Development Intern @ IData Incorporated Jan 2013 – Jan 2013 | 1908 Mt. Vernon Ave., 2nd Floor Alexandria, VA 22301 Maintained the DataCookbook, a tool for collaboration and management of reports for institutions. Fixed bugs and built new features for the application. ### Scientific Research Assistant @ Carnegie Institution for Science Jan 2012 – Jan 2012 Conducted research to identify and analyze bacteria’s colonies and health risk in public locations. ### LEAP Intern @ District of Columbia Public Schools (DCPS) Jan 2011 – Jan 2012 | 1200 First Street, NE, Washington, DC 20002 Document management with BOX for cross platform manageability and participation in workshops for professional preparations. ### Library Assistant @ DC Public Library Jan 2011 – Jan 2011 | 901 G St NW, Washington, DC 20001 Assisted with book cataloging trough Sirsi (SirsiDynix). Aided with the information desk and new computer users. Helped organize storytimes for children. ## Education ### Bachelor’s Degree in Computer Science Rochester Institute of Technology ### McKinley Technology High School ## Contact & Social - LinkedIn: https://linkedin.com/in/wilfriede - Portfolio: https://wilfriede.me --- Source: https://flows.cv/wilfried JSON Resume: https://flows.cv/wilfried/resume.json Last updated: 2026-03-29