# Will Chan

> Software Engineer | Data Scientist

Location: Greater Boston, United States
Profile: https://flows.cv/willchan

## Work Experience
### Software Engineer @ InSite
Jan 2023 – Present | Washington DC
Full Stack Engineer

### Software Engineer / Data Scientist @ Fetch Rewards
Jan 2021 – Jan 2023 | Madison, Wisconsin, United States
- Developed NLP record-linkage algorithm into micro-service using Python, FastAPI, Docker, OpenTelemetry, JaegerUI, and AWS ESC service to perform pattern-algorithm mapping of obscure receipt items to company product catalog
- Engineered to replace third-party micro-service to save in annual business costs
- Developed business-owned intelligence micro-service, which allows more convenient customizability and debugging
- Deployed application in software life cycle of testing, development, stage, and production
- Constructed plan and process to improve retailer match rate and reduce rate of unknown retailers to 85%
- Research and applied NLP knowledge/models to solve business problems
- Cleaned and munged data from Snowflake and S3 pulls for modeling and business analytic needs

### Quality Assurance Software Testing Engineer @ Mutualink
Jan 2020 – Jan 2020 | Westford, Massachusetts, United States
• Analyzed and documented bugs found on Mutualink applications 
    • Set up and deployed ME server and experience with hardware (UHF radios, network interface controllers, server cartridges)
    • Operated on Linux distributions, RHEL, Ubuntu, CentOS to execute tests and diagnostics

### Peer Tutor @ Worcester State University
Jan 2020 – Jan 2020 | Worcester, Massachusetts, United States
Tutored material in Computer Networking and Security
Communicated with CS faculty and students to assess learning needs and weakness areas.
Explained and broke down concepts to asset in student's comprehension of material

### Market Research Analyst @ Royal Quinoa Bolivia
Jan 2016 – Jan 2016 | Amherst, Massachusetts, United States
Social entrepreneurship capstone, worked with Bolivian CEO to build consumer awareness and create a brand/market for a new product (Quinoa Real).
- Communicated with client to identify and solve issues.
- Performed market research on Quinoa to create and present sustainable social business strategy with a situational analysis, needs assessment, and solution with measurable outcomes.
- Collected data and assessed whether educating individuals about fair-trade components of a business would significantly influence their purchasing judgment


## Education
### Bachelor of Business Administration - BBA in Business Administration and Management, General, Cum Laude
University of Massachusetts Amherst

### Bachelor of Science - BS in Computer Science
Worcester State University


## Contact & Social
- LinkedIn: https://linkedin.com/in/will-chan-75b700200

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Source: https://flows.cv/willchan
JSON Resume: https://flows.cv/willchan/resume.json
Last updated: 2026-03-31