I am an Experience Design Manager at Ernst and Young, collaborating closely with our team and clients to simplify their user experiences and underlying interactions, processes, and content for global enterprises. From easy-to-complete forms to digital engagement strategies, explanations of complex concepts to simplified claims process; William has applied his understanding of design, information architecture, plain language and user experience skills to lead efforts in clarifying interactions between institutions and their constituents, improving results from both points of view.
2025 — Now
New York City Metropolitan Area
2020 — 2024
Union Square, NYC
2018 — 2020
Greater New York City Area
2016 — 2018
Greater New York City Area
2013 — 2017
New York, NY
2015 — 2016
2012 — 2013
Greater New York City Area
2011 — 2012
New York, New York
2008 — 2011
Montclair, New Jersey
2007 — 2007
Rockaway, New Jersey
Feel free to contact me at william@placeholder.flows.cv