Experience
2022 — Now
2022 — Now
San Francisco, California, United States
Experience designer with the Platform Services & Emerging technologies team helping customers to enable workflows with Autodesk Platform Services Data APIs.
2018 — 2022
2018 — 2022
San Francisco, California
Participated in various Autodesk’s Digital Platform Experience “Discover-Buy” initiatives to enhance customers' experience on digital properties including homepage explorations, students and educators verification process, universal header and primary navigation projects, services marketplace, and trial flows.
• Conducted research studies using qualitative and quantitative data to inform design changes, and validate user flows, usability, and feature testing.
• Conducted competitive analysis and benchmarking analysis.
• Facilitated workshops following LUMA design thinking methodology to gather insights on customer needs, and business goals and understand technical constraints.
• Facilitated brainstorming and ideation sessions for A/B/C optimization tests.
• Collaborated with interdisciplinary teams following the Experience Design's process to deliver customer-centric solutions, producing end-to-end wireframes and prototypes to communicate interaction and design ideas effectively.
2016 — 2018
2016 — 2018
San Ramon, California
Partnered closely with product management teams to translate customer validated research into product/service requirements; with a strong understanding of best practices. End-user advocate producing engaging online experiences.
• Participated in customer co-creation initiatives for GE Oil & Gas.
• Followed the co-creation process from end-to-end to ensure creative alignment and execution.
• Provided guidance for GE Oil & Gas employees on user experience, facilitation and research understanding.
• Defined patterns related to user needs, usage context and UX across GE O&G.
• Subject Matter Expert in the area of interaction design, visual design and usability.
• Conducted user research and provided recommendations both in written and visual wireframe form.
• Tested concepts, performed task and user analysis, and assisted with user acceptance testing.
• Developed prototypes that succinctly illustrate hierarchy and navigation.
• Created compelling online end-user experience that drives business results.
2013 — 2015
Assigned to Halliburton’s Production Enhancement product service line. Duties include:
▪ Worked closely with business product specialists gathering business requirements to help define and design the user experience and user interface of complex business applications.
▪ Creation of information architecture documents and other deliverables including: task flows, wireframes and functional prototypes using Blend for Microsoft Visual Studio 2013.
▪ Produced deliverables such as screen layouts, user interface elements, low and high-fidelity prototypes and mockups.
▪ Creation of functional documentation to be consumed by the internal development and quality assurance teams.
▪ Creation of user surveys and analysis of survey data.
▪ Worked within an agile software development environment with cross-discipline teams.
Technical skills: Expression Blend + Sketchflow for WPF, Adobe Creative Suite application including Photoshop, Illustrator and InDesign, and web-based survey tools.
2011 — 2013
2011 — 2013
Houston/Texas
• Defined and designed information architecture for web projects and mobile applications including sketches, site map, wireframes, navigation models, illustrations, diagrams, and conceptual design and layouts
• Produced consistent and uniform user interface components, clean icons, graphics, and layouts for interactive projects
• Produced mockups and design comps for web projects and mobile applications
Education
Art Institute of Houston