# William Walsh > Software Engineer at Onward Location: New York, New York, United States Profile: https://flows.cv/williamwalsh ## Work Experience ### Software Engineer @ Onward Jan 2022 – Present | New York, New York, United States -Leveraged Twilio APIs, GCP Cloud Functions , and React to build a push notifications system that instantly alerts dispatchers of delivery issues, resulting in streamlined order management and improved customer satisfaction. -Actively contributed to the Real Time Tracking project, which provides carriers and shippers with the ability to see real time updates on an order’s exact latitude and longitude/location while it is currently in progress, utilizing Mapbox, and a custom geolocation algorithm. -Researched, architected a solution, wrote the tech spec, and implemented a set of updates to the web platform during a major rebuild/rewrite - transitioning from Google Firebase & Redux to GraphQL, Hasura & Apollo. -Developed and released a teammates page where customers can request to add other team members to their account, which supported additional account creations via the web platform. -Led a Notes Epic to enable Carriers and Shippers to provide additional information to their orders, improving the communication flow within the platform - entailing frontend and backend business logic. -Resolved a myriad of tech debt and bugs, including issues stemming from a Twilio SMS integration and workflow. ## Education ### Business Administration and Management in General University at Buffalo ## Contact & Social - LinkedIn: https://linkedin.com/in/william-walsh-2023a427b --- Source: https://flows.cv/williamwalsh JSON Resume: https://flows.cv/williamwalsh/resume.json Last updated: 2026-03-30