# Will Wang > AI agent builder | 14+ yrs exp on UX & Product Design | Dev experience | Enterprise customers | Platforms & internal tools Location: Bellevue, Washington, United States Profile: https://flows.cv/willwang Pioneering AI agents that function as a product designer’s digital twin—accelerating design from intent to execution. ## Work Experience ### Product Design Lead - AWS Identity Developer Experience @ Amazon Web Services (AWS) Jan 2025 – Present Partnering with AI agents to build scalable identity and permissions solutions adopted by AWS customers globally. Building AI agents that automated cross-functional workflows, boosting efficiency and promoting usage. ### Product Design Lead - AWS Customer Experience @ Amazon Web Services (AWS) Jan 2024 – Present | Seattle, WA Owned the vision and end-to-end experience for an internal GenAI platform, defining its long-term strategy, ecosystem, and integration model. ### Senior Product Designer - AWS Global Marketing @ Amazon Web Services (AWS) Jan 2022 – Jan 2024 | Seattle, Washington, United States • Led UX vision and design for internal marketing consoles, empowering 1,500+ global stakeholders; partnered with senior leadership to drive adoption and innovation. • Created foundational templates and guardrails for 600M+ global campaigns; established implementation standards for consistency and efficiency. ### Product Designer - Merchant Business @ Groupon Jan 2021 – Jan 2022 | Seattle, WA • Delivered and scaled Virtual Advisor, setting a new trajectory for merchant engagement and onboarding efficiency. • Modernized the end-to-end inventory management experience and improved multi-platform self-service capabilities. • Introduced a cohesive notification and support framework, reducing friction in merchant issue resolution. • Oversaw the migration and continuous development of the Merchant Design System in collaboration with system engineering teams. ### Product Designer - Consumer @ Groupon Jan 2020 – Jan 2021 | Seattle, WA • Relaunched the Groupon Marketplace experience across web and mobile, modernizing the consumer journey and improving discoverability. • Defined a forward-looking north star vision for the consumer experience and secured buy-in from senior leadership. • Upgraded accessibility for third-party integrations in Things To Do, improving usability for diverse customer segments. • Shaped the product roadmap by synthesizing user insights and competitive intelligence. ### Senior Product Designer @ Softvision Jan 2018 – Jan 2020 | Miami-Fort Lauderdale Area • Designed and shipped eight features for PwC’s internal platform serving 250K global employees, contributing to a sustained 5% monthly increase in active users. • Led the design of the platform’s gamification strategy, defining engagement metrics and evaluating feature impact post-launch. • Built and evolved the internal design system in partnership with UI and engineering teams, enabling faster and more consistent product development. • Introduced foundational frameworks and forward-thinking workflow enhancements that strengthened team productivity and cross-functional alignment. ### Product Design Lead @ Mijie Vehicle Jan 2017 – Jan 2019 | Remote • Directed end-to-end design and testing of the EV dashboard interface alongside engineering teams, delivering a 45% boost in task speed and a 32% increase in user accuracy. • Led the creation and launch of the marketing website, accelerating go-to-market impact and driving a 13% rise in quarterly sales. • Guided long-term product strategy by conducting user research and co-developing a five-year design roadmap with PM partners. • Refined vehicle form factors grounded in ergonomic studies and aerodynamic evaluations to improve comfort and efficiency. • Reduced manufacturing costs by experimenting with alternative processes and materials through rapid prototyping. • Delivered precise 3D CAD models and photorealistic, production-ready renderings to support downstream engineering and manufacturing processes. ### Founding UX Designer @ YUNDONG.AI Jan 2018 – Jan 2018 | Remote • Redesigned the image browsing and editing experience across web and mobile, partnering with engineering to bring the updated features to production in 2018. • Collaborated with PM and engineering to launch the in-app messaging feature, driving a 13% increase in monthly user retention. • Improved interaction patterns and page transitions within the existing design framework to enhance usability and consistency. • Led usability testing to validate design changes and ensure a smooth and user-centered app update. ### Interaction Designer @ HTC Jan 2018 – Jan 2018 | Greater Seattle Area • Worked with 2 designers and 1 developer to create a virtual environment controlled by users’ brainwaves via the brain-sensing device and HTC Vive. • Responsible for user research and design specifications for VR. • Built and iterated 3 functional prototypes to simulate the VR environment for user testing under time and budget constraints. ### Visual Designer @ University of Washington Jan 2017 – Jan 2018 | Greater Seattle Area • Created over 20 multimedia materials for the MHCI+D program under the university branding guidelines. • Worked with the web designer to update the MHCI+D program website. • Designed and made the interactive signage for the program building. ### UX/Industrial Designer @ Electrolux Jan 2016 – Jan 2017 | Charlotte, North Carolina Area Worked with cross-functional teams on making incremental improvements for the digital and physical user experience of existing products. • Built 15 interface mockups and 4 prototypes of the oven control panel using Sketch and After Effects to evaluate the concepts with global design teams. • Designed and prototyped conversational user interface with multidisciplinary teams on future Alexa enable appliances. • Filed 7 design and utility patents on food preparation appliances. ### Creative Director & Instructor @ Adobe Jan 2014 – Jan 2016 | Columbus, Ohio Area • Offer Adobe CC software workshop/technical support for over 150 college students, specifically in Photoshop CC, Indesign CC, Premiere Pro, Lightroom CC, and Muse CC. ### Visual Designer @ The Ohio State University College of Arts and Sciences Jan 2012 – Jan 2016 | Columbus, Ohio Area • Produced 100+ multimedia assets and refreshed major website components, significantly improving brand consistency and user clarity. • Collaborated with over 12 departments to modernize marketing guidelines and strengthen communication alignment across campus. • Provided visual direction for 25 high-profile university events, ensuring unified branding and audience engagement. ### Visual Designer @ Enactus Jan 2014 – Jan 2015 | Remote Creating marketing materials under the Enactus branding guidelines for Huanong Agricultural University. ### VP of Marketing in CSSS @ The Ohio State University Jan 2013 – Jan 2015 | Columbus, Ohio Area Directing design, marketing and programs to support strategic direction aligning with organizational objectives. ### Graphic designer and fashion designer @ Beijing Jan 2010 – Jan 2011 | Beijing 798 Art Center Graphic designer and Fashion designer in Beijing 798 clothing store. ## Education ### Global Executive Leadership Program Yale School of Management ### Master's degree in Human Computer Interaction and Design University of Washington ### Bachelor of Science in Design in Industrial Design The Ohio State University ## Contact & Social - LinkedIn: https://linkedin.com/in/wangyuewwl - Website: https://www.willwangdesign.com --- Source: https://flows.cv/willwang JSON Resume: https://flows.cv/willwang/resume.json Last updated: 2026-02-23