2023 — Now

New York, New York, United States

Designed and launched a real-time alerting system to enhance issue resolution efficiency.

Re-architected the scheduling tool, achieving an 80% reduction in scheduling time.

Led a Scrum team, facilitating sprint planning and mentoring engineers for career growth.

2020 — 2023

New York, New York, United States

Developed and deployed a TypeScript GraphQL API, enhancing ticket data unification across 12+ backend services.

Automated workforce management, saving over 6 hours of manual effort weekly by updating skill profiles for 90+ representatives.

Refactored a 1,000+ line SQL scheduling service into a maintainable Python service, ensuring full logging and test coverage.-

2019 — 2019

Greater Chicago Area

Developed an internal development tool to inspect large JSON object

Allowed the JSON values to be clickable to show additional relevant information

Increased related development task efficiency by 50%

Used Python & Flask for the backend API and ReactJS for the frontend

2019 — 2019

San Francisco Bay Area

Created Terraform modules to automate LendingClub’s AWS S3 buckets deployment

Enabled AWS CloudTrail on LendingClub’s AWS accounts to track developer activities for accountability

Encrypted LendingClub’s AWS S3 buckets using custom cross-account AWS KMS Key

2018 — 2020

University of Illinois Urbana-Champaign

2018 — 2020

2016 — 2018

Austin Community College

2016 — 2018