# Winnie Fong > Software Engineer at Twilio Inc. Location: San Francisco Bay Area, United States Profile: https://flows.cv/winniefong I am a Full Stack Software Engineer who is passionate about building interactive websites for the ultimate user experience. I enjoy team collaboration and thrive in a fast-paced work environment where I can showcase my creative ideas and implement them in an agile workflow. • Front-End: Javascript ES6, TypeScript, React.js, HTML, CSS, CSS Modules, Styled Components, Axios, jQuery, Webpack, Babel, GraphQL • Back-End: Python, Node.js, Express, Flask, MySQL, MongoDB, PostgreSQL, Cassandra, AWS, Docker, Nginx, Apache Hive • Other: Git, Mocha/Chai, Jest/Enzyme, Cypress, Loader.io, Artillery.io, New Relic, DataDog, Rollbar, Swagger On my free time, I enjoy playing golf and being outdoors with my dog. Feel free to message me on LinkedIn or email me at winniefong21@gmail.com! ## Work Experience ### Software Engineer @ Twilio Inc. Jan 2020 – Present | San Francisco Bay Area ### Software Engineer Apprentice @ Twilio Inc. Jan 2019 – Jan 2020 | San Francisco Bay Area ### Software Engineering Immersive Resident @ Hack Reactor Jan 2019 – Jan 2019 | San Francisco Bay Area • Provide support to 90+ students on their technical knowledge and debugging skills to ensure a great problem solving process • Conduct technical interviews with prospective students to determine eligibility into immersive program ### Full Stack Engineer - Tabata Now! @ Personal Projects Jan 2019 – Jan 2019 • Built a 4 minute timer with React conditional styling and conditional rendering with sounds to notify users of breaks and workout time for the ultimate UX/UI • Implemented a random generator for targeted body exercises Tech Stack: React, Nodes.js, Express, Webpack, PostgreSQL ### Back End Engineer - Open Grub @ Personal Projects Jan 2019 – Jan 2019 System Design of a restaurant's description and menu dishes module • Horizontally scaled using Nginx load-balancer across 4 AWS EC2 instances to achieve a latency of 12ms with a throughput of 220 rps and 0% error rate • Compared PostgreSQL and Cassandra performance with production-level environment (280 million records) to determine optimal database for use cases • Optimized Redis cache to hit an average rate of 60% on popular restaurant listings • Simulated high sustainable web traffic by stress testing with Loader.io and New Relic to maintain quality microservice performance Tech Stack: PostgreSQL, Cassandra, Nginx, Redis, AWS EC2, Docker, Artillery.io, Loader.io, New Relic ### Full Stack Engineer - freeSeats @ Personal Projects Jan 2019 – Jan 2019 • Implemented the booking module that allowed users to interact with a dynamic calendar, select desired time and party size on a single-page app • Achieved PageSpeed Insights score of 99 by compressing the bundle.js file from 4800 kb to 458 kb by compiling Webpack in production mode • Incorporated conditional rendering in React Higher Order Components allowing greater reuse of common UI elements • Deployed each team member’s microservice on an Express proxy server by using Docker and AWS EC2 in a service-oriented architecture Tech Stack: React, CSS Modules, Node.js, Express, Webpack, MySQL, AWS EC2, Docker, Jest/Enzyme ### Accounts Coordinator @ A.G Sieben & Associates Jan 2017 – Jan 2018 | Burlingame, CA • Handled 401K accounts and life insurance claims in a seamless process for the client and beneficiaries • Advised COBRA participants of grace periods, processes, premiums, and any concerns regarding their benefits • Managed benefits for various clients to ensure smooth processing of employee enrollments and terminations ### Payroll Manager @ Boutique Air, Inc. Jan 2016 – Jan 2017 | San Francisco Bay Area • Oversaw bi-weekly payroll process by directing the collection, calculation, and entering of data in ADP Workforce Now • Maintained accurate payroll records by reviewing and approving changes in exemptions, deductions, insurance benefits, job title changes, and department/division transfers • Determined payroll liabilities by reviewing the calculation of employee federal and state income and social security taxes, unemployment, and workers compensation payments ### Financial Analyst @ Boutique Air, Inc. Jan 2015 – Jan 2017 | San Francisco Bay Area • Prepared budgets based on monthly expenses spent at various airport locations and routes to manage working capital • Forecast start-up costs for new routes based on cost analysis of each current operating routes • Analyzed fixed and variable costs to determine areas for cost reduction to increase capital for aircraft acquisition • Responsible for urgent purchase orders for aircraft parts and supplies for our maintenance facilities to limit aircraft ground time • Calculated monthly excise fuel tax for appropriate tax payment to the IRS and utilized this information to forecast future fuel prices and usage for each airport location to determine viability • Managed accounts payable and reconciled vendor accounts on a regular basis using Xero ### Loan Processor Assistant @ Sierra Pacific Mortgage Company, Inc. Jan 2014 – Jan 2015 | Irvine, CA • Expedited the loan process by requesting required documents such as verification of employment, evidence of insurance, appraisals, credit reports and supplements to complete the file for escrow submission and underwriting • Created loan disclosures for the clients using Point and work closely with clients to obtain necessary documents • Governed all marketing websites for the Senior Sales Manager to keep his clients and agents'​ information current for future refinances • Monitored new loan inquiries and cancelled stale loans in compliance with regulations • Calculated APR weekly on home loans for mortgage loan officers and real estate professionals ## Education ### Bachelor of Arts (BA) in Business/Managerial Economics UC Irvine ### Advanced Software Engineering Immersive Program Hack Reactor ## Contact & Social - LinkedIn: https://linkedin.com/in/fongwinnie --- Source: https://flows.cv/winniefong JSON Resume: https://flows.cv/winniefong/resume.json Last updated: 2026-03-30