# Wissam S. > Healthcare Specialist | Product Designer Location: San Francisco Bay Area, United States Profile: https://flows.cv/wissam Hi! I’m Wissam, a UX Designer passionate about creating innovative and user-centered experiences in healthcare and tech. With a background in psychology and design, I specialize in building thoughtful systems, from heart mapping tools to telehealth platforms, at the intersection of functionality and empathy. I excel in managing teams, driving collaboration, and leading projects that bring intuitive, research-driven designs to life. My goal is to craft products that are not only user-friendly but also impactful and meaningful. If you’re looking for a designer who blends creativity with strategy to solve complex problems, let’s connect! ## Work Experience ### Clinical Specialist @ Medtronic Jan 2025 – Present ### Founder - Head of Design @ Usera.Space Jan 2024 – Present Lead the design vision and strategy for user-centered, innovative solutions tailored to MedTech startups. Oversee the creation of intuitive, functional designs that seamlessly bridge complex medical devices with exceptional user experiences. Drive the adoption of impactful healthcare technologies through thoughtful and cutting-edge design. Manage and collaborate with a talented team to deliver high-quality services, including Product Design, UX Research & User Testing, Branding, Web Services, and Industrial Design. Focus on accelerating the growth of MedTech companies by crafting solutions that build meaningful connections between users and healthcare technologies. ### UX designer @ Applause Jan 2023 – Jan 2024 Provided unique UX perspectives for clients across various industries, implementing design recommendations to enhance the overall user experience. Applied knowledge of UX research principles to collect and evaluate user requirements, demonstrating expertise in storyboards, process flows, and sitemaps. Created compelling UI mockups and prototypes, showcasing design concepts and functionality, while maintaining effective communication and collaboration skills. ### Product Designer @ Software MSP Jan 2023 – Jan 2023 Conceptualized and designed an all-encompassing cybersecurity dashboard in close collaboration with stakeholders. Demonstrated a deep understanding of cybersecurity principles and intricacies, translating this expertise into an innovative interface design. Crafted a user-centric layout, strategically positioning detailed information in order to optimize usability and quick data absorption. ### UX designer @ AliveCor Inc. Jan 2021 – Jan 2022 | Mountain View, California, United States As a UX design intern at Alivecor, I worked on several projects related to their medical device app, Kardia. My primary focus was on improving the user experience and creating a more intuitive design for the app. One of my main projects was to add a notification center to the app, which allowed users to easily access and manage their notifications in one central location. I worked closely with the engineering team to ensure that the feature was implemented seamlessly and that it met the needs of the user. Another project I worked on was to create a streamlined and efficient system for documenting and referencing designs in Figma. This involved working with stakeholders and the entire AliveCor team to ensure that all designs were properly documented and easily accessible for everyone. Finally, I worked on a visual redesign of the app by conducting numerous case studies and using research to back up my design decisions. This involved looking deeply into how I could enhance the user experience through the visual elements such as color, illustrations, typography and more. Overall, my role as a UX design intern at Alivecor involved working on a variety of projects to improve the user experience and design of the Kardia app. My goal while interning for Alivecor was to learn as much about the different facets of design and solidifying the design process. ### Marketing Director @ Muslim Student Association West (MSA West) Jan 2020 – Jan 2021 As the Marketing Director, I serve as one of the Board of Directors. I am responsible for developing strategic marketing plans, introducing creative campaigning ideas, and streamlining the general outward face of the organization in a methodized fashion. This role allowed me to use my creative ability to increase the already broad following MSA West has. ​​​​​​​ ### Co-Founder, Lead Designer @ Follow His Footsteps Jan 2018 – Jan 2021 FHF is an organization created by my brothers and I who felt it is our duty to educate our community on crises around the world that don’t get due media coverage and giving them credible resources to donate, volunteer, or support. I am currently the primary content creator for infographics, advertising, and basic marketing tactics. ### Specialists @ Apple Jan 2018 – Jan 2021 | United States After customers purchase our products, I help them get more out of their new Apple technology. My day in the Apple Store is filled with a range of focused support and service tasks. Whether I'm helping customers get started with the Mac or finding answers to their questions about other Apple devices, I'm ready to share knowledge and provide exceptional assistance. I gain satisfaction from bringing resolution and insight to each customer, elevating his or her relationship with Apple to the next level. Tasks and Accomplishments: - Maintaining and updating support information and actions in the IT ticketing system, including procedural documentation and relevant reports - Maintain an in-depth understanding of systematic troubleshooting for Mac OS and iOS - Partner with the Genius Bar to deliver technical support - Perform failure analysis escalations - Provide in-store troubleshooting and assisted employees with internal store issues - Provide business support for business customers - Familiarize and train customers with their new products - High focus on elevating the customer’s relationship with Apple and bringing solutions to their needs ### Applecare Advisor @ Apple Jan 2020 – Jan 2021 | San Francisco Bay Area ### Freelance Product Designer @ 300 chefs Jan 2020 – Jan 2020 Developed a comprehensive Style Guide, low and mid-fidelity wireframes, and a user journey map to create a cohesive and visually appealing user experience. Spearheaded the development of a Style Guide, low and mid-fidelity wireframes, and a user journey map, resulting in an impressive 80% increase in initial membership through an engaging and seamless user experience. ### Product Designer @ 300 chefs Jan 2020 – Jan 2020 Created a cohesive Style Guide, wireframe, user journey map, and finally the app design for 300 chefs. As a UX/UI designer, I used my skills and creativity to craft an easy to use, inviting digital experience for subscribers of the 300 Chefs discord channel. ### Teacher @ Islamic Society Of East Bay Sunday School Jan 2014 – Jan 2020 Started out as a volunteer for 2 years where I was given behind the scenes logistical responsibilities. I was then promoted to be a Teacher Assistant. I would give one on one time with students who were either behind in class and or students who had special needs and preferred a personalized learning style. For the past two years, I have been teaching Arabic to middle school students who struggle or are interested in learning Arabic as a second language. ### Inventory Associate @ AutoZone Jan 2017 – Jan 2018 Shipped, packaged and organized shipments to customers, clients and other autozone retailers. ### Research Assistant @ Stanford University School of Medicine Jan 2016 – Jan 2016 | Stanford, California, United States Running experiments on subjects as well as analysing the collected data. Was appointed leader of a group to seek investment from funders of local research. ## Education ### Bachelor's degree University of California, Riverside ## Contact & Social - LinkedIn: https://linkedin.com/in/wissam-s-776b45135 - Portfolio: https://wissams.com/ --- Source: https://flows.cv/wissam JSON Resume: https://flows.cv/wissam/resume.json Last updated: 2026-04-13