# Won Sun P. > Product Design Lead Location: San Mateo, California, United States Profile: https://flows.cv/won 25 years of proven success at UX design and development experience. Mobile/Wearable UX and Web UX design both for enterprise and consumer-facing applications. Extensive design experiences in native iOS, Android app and responsive web. Extensive experiences in translating business and UX requirement into effective user experience design via user research, information architecture, wireframe, high fidelity prototype, and user testing. Specialties: User-centric UI strategic projects/experiments planning and design. Tools: Figma, Sketch, Post-It, Whiteboard, Photoshop, Premier, AfterEffects, HTML, CSS, Javascript. ## Work Experience ### UX Design Consultant @ Won Sun Design Jan 2019 – Present | San Francisco Bay Area Design projects that utilize my 20-year industry experiences in Travel, Entertainment, Healthcare, Retails, Finance and more. Projects includes user research, rapid concept development, information architecture, wireframe, interaction design, visual design, prototyping and user testing, for mobile native app and responsive web design. ### Principal Product Designer @ Glo Jan 2023 – Jan 2024 | San Mateo, California, United States Lead product design for all consumer-facing products: Responsive web and iOS native apps on both iPhone and iPad. Participated in research, usability testing, and working with developers to ensure the integrity of design is maintained. Spearheaded the birth of the design system driven by variables supported in Figma. ### Principal Product Designer @ Atmosfy Jan 2021 – Jan 2023 | San Francisco Bay Area Joined at the early stage to lead product design as we explore and learn new opportunities on the crossroad between hospitality and entertainment space. Responsibilities include: Consolidate multiple styles from previous designers, Establish design systems, Audit current product experience, provide feedback and action plan broken into phases, Brainstorm product directions, User Research, User Testing, Work with developers to maintain design integrity. This is a fully remote position with a team distributed around the world. ### Lead UX/UI Design @ Aura Health Jan 2018 – Jan 2019 | San Francisco, California Lead designer for Aura native iOS app. Designed features from research, concept, hypothesis, experiment variations and A/B test set up. ### UX Design Lead, CS @ Netflix Jan 2017 – Jan 2018 | Los Gatos, CA, USA - Lead user experience design for Netflix customer support organization. Responsible for 8 key products, including member-facing Netflix Help Center, Agent ticket management system, Support Knowledge Base CMS, Agent training system, Ticket escalation system, etc. - Advocated and successfully redesigned the previously desktop-focused Netflix Help Center to be a mobile-centered product including a new multi-modal solution delivery system. ### UX Consultant @ Self-employed Jan 2016 – Jan 2017 | San Mateo, CA I took a year to travel the world while taking freelance projects on the road. I finished my travel in June 2017 and came back home in the Bay Area. ### Lead Product Designer - Mobile @ TripAdvisor Jan 2011 – Jan 2016 | Palo Alto, CA Designed TripAdvisor Apple Watch app Selected by Apple as one of the 25 Apple Watch launching apps. Included in Apple's Apple Watch media kit to introduce the Apple Watch experience to the media prior to public launch. Redesigned TripAdvisor Mobile App. (iOS and Android) 5 million unique users per day. Featured and selected as the essential travel app in AppStore. Maintained 4.5+ star rating since redesigned. Recognized internationally as one of the best travel apps. (MITX Award Winner, Webby People's Voice Awards, USAToday Readers' Choice, About.come Readers' Choice, Magellan Award, World's Travel Awards: Leading Travel App, etc) Designed TripAdvisor City Guides: (iOS and Android) Designed and launched within 4 months a brand new mobile product for TripAdvisor. Selected as one of the official London Olympic mobile apps. Named by Glamour magazine as one of the best 50 apps ever created. ### Senior Interaction Designer @ Epocrates Jan 2009 – Jan 2011 Epocrates creates mobile applications on multiple platforms that aim at helping healthcare professionals make clinical decisions at point of care. I worked as the senior interaction designer focusing mainly on Epocrates' iPhone app. Tasks include: User research, task flow analysis/design, wireframe, mockup, prototyping and user testing. Epocrates went IPO 14 months after I joined the company. Projects that I worked on includes iPhone UI redesign, drug sample and patient literature request transactions and EOL (Epocrates Web property) manufacturer content integration. ### Senior Interaction Designer @ NearbyNow Jan 2007 – Jan 2009 NearbyNow was a startup company that helped shoppers buy products from their local stores. NearbyNow's services were available on the Web, mobile phone and kiosks in the malls. I was the first and the sole interaction designer there. My role was to design the user interaction of NearbyNow's services to provide users a satisfying "NearbyNow experience". Other than the web applications that I worked on, I designed 7 iPhone applications at NearbyNow. 2 were selected by Apple as Staff's Favorites, 2 were selected as Apple's New And Noteworthy, 1 reached #1 download ranking in Lifestyle category and #34 in all categories out of 80,000+ apps that time. ### Senior UI Designer @ Akamai Technologies Jan 2007 – Jan 2007 ### Manager of Information Architecture and Software Integration @ Angel Engineers Jan 2000 – Jan 2001 ## Education ### MFA in Computer Arts Academy of Art University ### BS in Botany National Taiwan University ## Contact & Social - LinkedIn: https://linkedin.com/in/wonsun - Website: https://www.wonsun.com - Website: https://mustlovetruffle.tumblr.com --- Source: https://flows.cv/won JSON Resume: https://flows.cv/won/resume.json Last updated: 2026-02-23