New York, New York, United States
• Engineered foundational features from scratch for an auto repair shop SaaS platform to manage appointments, work orders, and records of inventory, customers and vehicles, utilizing Java, React, and PostgreSQL. Engaged in close collaboration with designers, end-users, and engineering teams to meticulously scope and architect the core features, ensuring optimal user experience and technical robustness.
• Pioneered the implementation of web push notifications system, resulting in an increase in user engagement and real-time communication between business owners and customers.
• Implemented a local-first strategy through server-side versioning and client-side caching using Replicache and IndexedDB, cutting UI latency in low-bandwidth scenarios.
• Developed an experimental feature - the AI 'Service Advisor', leveraging OpenAI, LangChain and WebSocket. This AI agent autonomously generates work orders through conversations with users, efficiently sourcing information on labor times and costs from labor guide databases and parts ordering platforms.
• Developed a Digital Vehicle Inspection (DVI) tool tailored for technicians on mobile devices, significantly improved their efficiency by enabling on-site operations.