Drove cross-functional design process with PM and Engineering to translate agent concepts into shippable solutions.

Defined UX patterns and design guidelines for scalable AI agent experiences across teams.

Drove UX design and development handoff for AI-powered accelerators, aligning cross functional teams to driver solutions that support sales motions and business adoption.

Created user research initiatives including surveys, interviews, and focus groups to uncover key user needs and identify strategic opportunities for product improvement.

Led the design process for integrating widgets on the Windows 11 Lock screen, improving content discoverability and providing glanceable information, contributed over 2M visitors

Participated in multiple design sprints envisioning content integration and AI into Copilot, and delivered vision deck presentation to leadership and received positive feedback

Designed and launched the Edge NTP settings and video background to enhance user delight

Developed and implemented a multi-location design for Edge NTP

Collaborated closely with research and product teams to design online survey and usability testing to understand user's needs and receive feedback on design options

Designed the e-commerce conversational UI stylesheet and design patterns

Conducted field interview with patients and created digital clickable prototypes for vessel-related medical product by using Principle and Invision