Otter AI Agent backend

Otter Chat (Single Conversation, Multi-Conversation, Chat in Channels) integrated with Otter bot. Otter App for Slack end to end.

Project Subscription Management

Curbside is now Rakuten Ready.

Lead squad contact of Backend side. Acting Manager of Consumer Squad (Jun. - Aug. 2020).

Duties: Issue prioritization of backend, sprint planning and evaluation, coordination of requests inner and inter squads. RESTful API design and development, weekly deployment, performance monitoring, maintenance and issue handling.

Featured Projects: Restaurant Takeout Ordering System (Takeout), Retailer-centric Buy Online Pickup In-Store System (BOPS), and Internal Admin Support Product for Takeout and BOPS.

Curbside was acquired by Rakuten USA, Inc

Duties: RESTful API design and development, testing, optimization and monitoring, maintenance and issue handling

Featured Projects: Arrival Detection System for BOPS, Arrival Detection Monitoring Dashboard, SDK, Internal Admin Support Product, BOPS Search Optimization