MDX Eng POC on all issues related to pricing, cancellation and monetization.

MDX Tech POC for Homes Technical Review Process to review and approve technical designed related to MDX systems and services.

Lead engineers from multiple teams (Monetization, Cancellation, Platform, China) to build big initiatives for Airbnb. Sample projects are:

1. Designed the architecture and tech lead for enabling hotel pricing hierarchy, hotel rate plan pricing, hotel cancellation policies on Airbnb platform which is critical to onboard hotels to Airbnb platform.

2. Designed and lead the execution of cancellation tiered pricing which is the first product to connect booking settings and pricing settings and increases bookings and nights.

3. Designed and lead the execution of enabling different host fee plans and incentive campaigns for charging hosts in a more scalable and flexible way which enables pro host and cross listed listings to adopt same fee structures as competitors.

4. Built the framework and launched over 20 service fee elasticity experiments to achieve the most effective service fee strategy on Airbnb platform to increase nights and bookings.

5. Designed and lead 48 hours guest fee grace period project and recovered 75% of Airbnb revenue loss on the fully refundable policy, lifted 1% uncanceled bookings globally, reduced 9% CX tickets and 40% guest cancellation rate, and increased our revenue up to 2.49% in 2017, which equals to 60M+ revenue increase in 2017 and estimated 180M+ revenue increase in 2018. Brought up by Leadership in Homes all hands meetings as one of the highlight for Airbnb in the second half of 2017.

• Led the design and development of the system to send personalized Google Now cards to

Pandora listeners, including Google server communication and user authentication, public

API design and implementation, card generation and delivery, data automation, album art

image processing, campaign management portal, card testing tool, performance monitoring

dashboard, A/B experiment, etc.

• Key contributor for Pandora push notification system developed from scratch, including

campaign handling and processing, notification gateway, internal XML-RPC communication

and external web services, events tracking and analytics components, marketing campaign

management portal, A/B testing module, system monitoring tools, etc.

• Key contributor for in-app inbox message backend system, including data storage design and

optimization, web service improvement, system performance dashboard, etc.

• Integrated both Kochava and Atlas system into Pandora backend framework to enable analysts

and scientists to analyze and improve online and mobile advertisement campaign performance.

• Key contributor for browse backend system, including public API, data synchronization,

analytics jobs, A/B testing, runtime config, etc.

• Improved existing Pandora autocomplete ranking and integrated brand stations and advertiser stations into autocomplete results.

• Designed and implemented delivery engine features to deliver online campaigns efficiently

and effectively, including delivery limitation targeting, delivery pacing and performance

optimization, video ad response template implementation, etc.

• Designed and developed several key backend features for Insights analytics system, including big

data ETL, custom reporting tool, data aggregation, unique users estimation, query performance

optimization, etc.

• Integrated third party software packages and developed related features for Undertone Adserver

and Insights system, such as Riak, NetAcuity, WURFL, CutyCapture, etc.

• Designed and implemented various features for Rovi search and recommendation (S&R) web

services as well as the algorithms to improve S&R performance.

• Designed and developed many client service layer modules to aggregate S&R web service data

with various web service data for internal and external clients through gateway.

• Designed and implemented S&R web service testing tool for both RESTful and SOAP APIs

using Google Web ToolKit.