Design lead for Intuit’s AI-native expert platform supporting TurboTax’s ~$2B assisted tax business and large-scale product support systems.

Define human-AI interaction models and autonomy boundaries.

Initiated platform design; evolved workflows from copilots toward greater autonomy across revenue and support surfaces.

Delivered $xxM+ annual efficiency impact.

Led early generative AI systems for expert augmentation at scale.

Independent product design work across startup and enterprise teams.

Led design for Apple’s Culver City campus and California’s 1021 O Street State Office (home to the State Legislature and Governor’s Office; 2023 Design-Build Project of the Year).

Integrated structural, infrastructural, and regulatory systems across complex civic and commercial environments.