Led the migration from self-managed Temporal clusters to Temporal Cloud, establishing a company-wide workflow orchestration platform and building integration tooling and Terraform modules to enable secure workflow management and self-service onboarding for engineering teams.

Modernized the shipment orchestration platform by migrating large-scale production data from Aurora to DynamoDB and consolidating services into a scalable distributed architecture with a unified GraphQL API layer.

Built high-throughput CDC pipelines (AWS Kinesis + Lambda) to power a shipment history data platform supporting analytics, operational automation, and context retrieval across fulfillment systems.

Built AI-assisted operational tooling, including an AI-driven ticket remediation workflow where an agent interacted with a Shipment Admin Platform via MCP to retrieve shipment context and trigger controlled remediation actions.

Built fault-tolerant transaction recovery mechanisms for crypto transfer services using Cadence workflows and AWS SQS.

Developed reliability infrastructure including monitoring, alerting, and automation for distributed transfer workflows.

Built scalable backend services and Kafka streaming pipelines supporting analytics for QuickBooks Online.

Improved platform reliability through observability infrastructure including tracing and proactive monitoring.

Designed real-time analytics pipelines processing Spectrum Access System events using Elasticsearch, Logstash, and Kibana.